Best Western Plus Universal Inn

5618 Vineland Road, Orlando, Florida, 32819-7827, United States
based on 1473 reviews Trip Advisor Logo
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Best Western Plus Universal Inn

Welcome to the Best Western Plus Universal Inn! The Best Western Plus Universal Inn in Orlando is directly across from Universal Studios, Harry Potter & the Island of Adventure, so guests can walk to their destination. Hotels near Universal Studios O show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Universal Inn

Traveller Overview:
4.0 Rating: 1473 reviews
Excellent 37%
Very Good 41%
Average 15%
Poor 2%
Terrible 2%
Rating

Cynthia O, wrote review 15/01/2020

Not Great

Property needs to be updated, especially the rooms. Not pleased with water stains on the ceiling. Fairly quiet location; good selection of TV stations, breakfast decent; great location. Not happy abou... more

Rating

UTAlumna, wrote review 13/01/2020

Convenient Hotel, Many Dining Choices Nearby!

My family booked this hotel at the very last minute on December 17, 2019. There were delays on the Turnpike on our way home. We arrived at the hotel a few minutes before 11 PM. The front desk clerk wa... more

Rating

Lobdoc06, wrote review 11/01/2020

Clean Comfortable Stay

We stayed here during a recent visit to Universal studios. The Inn is a very short drive to Universal. The room itself was very comfortable. Bathroom and bedroom was very clean. Bathroom had a nice as... more

Rating

Eddy G, wrote review 05/01/2020

A bit musty,, not terrible

Rooms smell a bit musty, the breakfast area was to small for the amount of guests. The shuttle time were not very well thought out, over crowded, nor on time. Only was available to us half the time ... more

Owner Response
BWPLUSUniversal, Front Office Manager at Best Western Plus Universal Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 407-226-9119. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Sam Jayswal General Manager Best Western Plus Universal Inn
Rating

Climber54581354769, wrote review 03/01/2020

A little pricey but worth it to us.

The Staff was very friendly. Shuttle was alright. But it is within walking distance of universal if you want to walk for 20 minutes. Got us very early check in which was helpful. Decent sports bar in ... more

Owner Response
BWPLUSUniversal, Front Office Manager at Best Western Plus Universal Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 407-226-9119. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Sam Jayswal General Manager Best Western Plus Universal Inn