Best Western Plus Universal Inn

5618 Vineland Road, Orlando, Florida, 32819-7827, United States
based on 1491 reviews Trip Advisor Logo
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Best Western Plus Universal Inn

Welcome to the Best Western Plus Universal Inn! The Best Western Plus Universal Inn in Orlando is directly across from Universal Studios, Harry Potter & the Island of Adventure, so guests can walk to their destination. Hotels near Universal Studios O show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Universal Inn

Traveller Overview:
4.0 Rating: 1491 reviews
Excellent 37%
Very Good 41%
Average 15%
Poor 2%
Terrible 3%
Rating

Randy S, wrote review 27/03/2020

Passing Thru during Covid19

This Hotel was very concerned about the Covid19 and appeared to be taking proper precautions for this. We ate breakfast in the eating area and everything was clean and orderly. Tables were being cle... more

Owner Response
BWPLUSUniversal, Front Office Manager at Best Western Plus Universal Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 407-226-9119. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Sam Jayswal General Manager Best Western Plus Universal Inn
Rating

Paula Q, wrote review 09/03/2020

Close to Universal Studios

Room was clean, check in and out was easy. Breakfast had a lot to be desired, eggs had no flavor, and consistency was that of powdered eggs. Coffee was horrible. Close to Universal Studios, you could ... more

Owner Response
BWPLUSUniversal, Front Office Manager at Best Western Plus Universal Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 407-226-9119. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Sam Jayswal General Manager Best Western Plus Universal Inn
Rating

eastcoastmom3, wrote review 06/03/2020

Enjoyable stay

Great hotel, perfect location. The hotel was recently renovated, and everything was crisp and clean. The poolside was spotless, with fresh supply of towels daily. It was peaceful out there, a great pl... more

Owner Response
BWPLUSUniversal, Front Office Manager at Best Western Plus Universal Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 407-226-9119. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Sam Jayswal General Manager Best Western Plus Universal Inn
Rating

618blood, wrote review 02/03/2020

bw-universal

What can I say? Theme park based hotel located in Orlando. Geared towards families. Rooms were spacious, clean and furniture was pretty much like all other hotels in Orlando. Breakfast was better then... more

Owner Response
BWPLUSUniversal, Front Office Manager at Best Western Plus Universal Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 407-226-9119. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Sam Jayswal General Manager Best Western Plus Universal Inn
Rating

LoveLeeRetiree, wrote review 21/02/2020

Awesome staff!

Great hotel! The staff was amazing and extremely helpful, especially Martin! His efforts to help us were beyond expectations, and made our stay much more enjoyable and memorable! The hotel location is... more

Owner Response
BWPLUSUniversal, Front Office Manager at Best Western Plus Universal Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 407-226-9119. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Sam Jayswal General Manager Best Western Plus Universal Inn