Best Western Plus Tuscumbia/Muscle Shoals Hotel & Suites

1934 Highway 20, Tuscumbia, Alabama, 35674-7365, United States
based on 126 reviews Trip Advisor Logo
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Best Western Plus Tuscumbia/Muscle Shoals Hotel & Suites

Welcome to the Best Western Plus Tuscumbia/Muscle Shoals Hotel & Suites!

Located in Tuscumbia, Alabama (Muscle Shoals, AL,) our property has everything guests need for a relaxing stay!

A free full hot breakfast welcomes guests daily
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Tuscumbia/Muscle Shoals Hotel & Suites

Traveller Overview:
4.5 Rating: 126 reviews
Excellent 80%
Very Good 12%
Average 2%
Poor 1%
Terrible 3%
Rating

351zaidah, wrote review 09/08/2020

Great service!

After a long day of driving, we decided to get a hotel instead of going all the way home. Shea at the front desk was SO friendly and helpful. We appreciated the warm welcome and food recommendations s... more

Rating

jessicahG1595ZX, wrote review 08/08/2020

Front desk

We had a wonderful stay, we was welcome in by shea baker. She is such a friendly front worker. She made our stay so easy during the night. But i did also run into something that made me very fustrate... more

Rating

duaned221, wrote review 04/08/2020

Perfect Place

Facility and accommodations stack up against the high end chains. Front desk ladies are Top Notch, great service, super friendly and hospitable. I stay several weeks each month and never have complai... more

Rating

karencP9608SU, wrote review 01/07/2020

Take your own pillows! Lysol spray is a good bet too.

This is a lovely hotel and the staff is fair. My family stayed for the weekend and had a nice stay, I just hope we stay well. Our housekeeper (Casy) was very helpful but I was shocked to learn that th... more

Owner Response
BWPlusTuscumbia, Front Office Manager at Best Western Plus Tuscumbia/Muscle Shoals Hotel & Suites, responded to this review
Karen, thank you so much for your review. I'm sorry if we didn't communicate properly but, we do sanitize all of our bedding properly including the pillows. I'm sorry for the confusion, that was a mistake on our part. We are taking extra precautions in sanitizing to make sure our hotel is safe for our guests. Making sure our guests are guests are 100% safe and satisfied is our main priority. I hope you will choose to stay with us again that way we can exceed your expectations. If you have any questions please let us know, 256-386-9889. Thank you.
Rating

nathanstrange66, wrote review 24/05/2020

Ok overall

Stay here while visiting family. The breakfast was a grab and go bag but there was no thought put into it. Not everyone can drink milk and eat anything. There should have been bags for allergies (pean... more

Owner Response
BWPlusTuscumbia, Front Office Manager at Best Western Plus Tuscumbia/Muscle Shoals Hotel & Suites, responded to this review
Nathan, thank you for your review of our hotel. I'm sorry the grab n go bag was not to your liking. We do have items without peanuts in them & we would have been happy to switch things out per request. We are sorry we didn't know about this issue and couldn't resolve it during your stay. We hope you will consider staying with us again that way we can exceed your expectations.