Best Western Plus Turnhout City Hotel

Stationstraat 5, Turnhout, 2300, Belgium
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Best Western Plus Turnhout City Hotel

Never far away from home.

The Best Western Plus Turnhout City Hotel is located in the heart of Turnhout, close to the market square. The hotel has its a restaurant and casino, and is surrounded by multiple parking facilities. Spending the ni
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Pets not accepted
Check-in & Check out14:00:00 | 10:00:00

Reviews of Best Western Plus Turnhout City Hotel

Traveller Overview:
4.0 Rating: 160 reviews
Excellent 26%
Very Good 41%
Average 22%
Poor 5%
Terrible 4%
Rating

lanzadreamer, wrote review 01/11/2019

Overnight stay for business

Location excellent, right on the train platform. Chantel on reception couldn't have been more helpful. The room was very clean & big enough for what I needed. The bathroom was also clean and tidy. The... more

Owner Response
Turnhout_City_Hotel, Guest Relations Manager at Best Western Plus Turnhout City Hotel, responded to this review
Dear Lanzadreamer, It was and is a pleasure to welcome you in our hotel! Thank you very much for staying with us and for your nice words regarding the room, the breakfast buffet and the service and hospitality of our staff members. Always welcome! Kind regards, Turnhout City Hotel - team
Rating

Stephanie S, wrote review 14/10/2019

Horrible Experience

Upon checking in was given the key to someone else's room. Went down to the front desk and they gave me another room. When I opened the curtains there was a wall with a window at the floor level. W... more

Rating

andysutherland2018, wrote review 16/09/2019

Good Hotel close to the station and main bus terminus

Good Hotel close to the station and main bus terminus. The staff are very friendly and helpful, Buffet breakfast was good with a varied choice. Ask for a room at the front of the hotel as these are qu... more

Rating

DPaolo55, wrote review 24/07/2019

Excellent service, but some rooms need to be renovated.

I stayed here for 6 night on a business trip. I had 2 room types, one on the second floor and one on the first with balcony, including breakfast. Pros: Service was very good as the font desk staff w... more

Owner Response
Turnhout_City_Hotel, Guest Relations Manager at Best Western Plus Turnhout City Hotel, responded to this review
Dear guest, Thank you very much for staying with us, for the time you took to write down your detailled review, for your nice words regarding the service and the cleanliness and for your constructive feedback. We will definitely share your positive points with our motivated staff members and we will definitely as well integrate your feedback into our working strategy for the future. Please note that we reguraly organise room updates (a new update round is foreseen on a very short term notice from now) in order to meet the standards that our guests expect from us. This is why your feedback is more than welcome. We hope to welcome you again during your next visit to Turnhout! Kind regards,
Rating

TBDWorldTraveler, wrote review 21/06/2019

Rundown; Inaccurate Property Description

The hotel's description says that all rooms have either a/c or a terrace (i.e. a door for ventilation). This is NOT correct. Rooms on the ground floor facing west have neither, which means they get ve... more