Not Good!
Room 211- no A/c, no clock, trash behind night stand when we received one and plugged it in. Maintenance fellow on duty was very nice in trying to correct first room a/c issue and provide a clock.
Ev... more
Room 211- no A/c, no clock, trash behind night stand when we received one and plugged it in. Maintenance fellow on duty was very nice in trying to correct first room a/c issue and provide a clock.
Evening young woman at front desk*****moved us to a new room.
Room 205-Much better on a/c! TV was unplugged. Trash behind that stand and behind the night stand.
Tub drain didn’t drain well at all.
Shower head loose and leaked water, resulting in wet bathroom floor.
Toilet seat doesn’t fit correctly and is loose.
Sink faucet in both rooms groaned loudly when turned on.
Light switches and a/c cover we’re not clean.
Bathroom outlets would not work.
Coffee maker coffee holder was broken.
Arms loose on desk chair.
Woman at checkout was very defensive.
We were compensated.
Worst stay we’ve had in years. Took a few photos.
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BestWesternHotels, Corporate at Best Western Plus Tupelo Inn & Suites, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts