If you enjoy staying at a one star, dangerous, homeless drug area... have fun. I get into my room, the refrigerator doesn’t work properly the TV’s are from the 90s and the beds are hard as rocks. I as... more
If you enjoy staying at a one star, dangerous, homeless drug area... have fun. I get into my room, the refrigerator doesn’t work properly the TV’s are from the 90s and the beds are hard as rocks. I asked someone to come into my room to fix the refrigerator and get the TVs to work properly. They did as well as they could. What annoyed me the most was when I receive my bill, and it wasn’t adjusted using the proper gift coupons that I had earned from Best Western Rewards. I shouldn’t have to explain this to them more than twice. Instead, I get a remark from the receptionist that is totally unprofessional. She says, “You’ve been nothing but problems ever since you got here”. Can you believe that? Speaking to a customer like that, to one that stays in Best Westerns continuously for work? Unacceptable. I’d rather stay in my SUV. less