Very good, not quite great
17/10/2016 Jeffrey T, Oakland
We stayed here while attending an outdoor conference that took off from nearby Weed. The motel is quite nice; it's conveniently located and has great beds and other stuff. Lobby area and staff are imp... more
We stayed here while attending an outdoor conference that took off from nearby Weed. The motel is quite nice; it's conveniently located and has great beds and other stuff. Lobby area and staff are impressive. Good air and air conditioning in the room, which was very clean. The lobby-area restaurant and bar seem OK, though we did not use them except to purchase a glass of wine for transport to a nearby "convention" room.
Not sure why there was no free breakfast, which you usually get at Best Westerns, especially the higher end ones. No fitness center. And the coffee, both in the room and in the lobby, was awful, and the in-room coffee maker was the type that makes it hard for you to make your own coffee (we typically bring our own). I don't know why otherwise good motels scrimp on items like that. The banquet food on Saturday night was terrible, but I don't know if the motel or another vendor was responsible for that.
All in all, quite satisfactory, but given the relatively high price, they could have offered more. less
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review
Dear Jeffery T ~
Thank you for your honest review of your stay. I am happy to hear we were conveniently located for your conference. Because we have the privilege of having an on site restaurant, we are able to offer a full made to order breakfast menu, rather than just the average continental breakfast. I hope you were able to try out our new menu with items like eggs benedict, black berry french toast, and build your own omelets. I am sorry to hear you did not like our coffee, as we have done extensive research on which coffee blend is the best option for most of our guests. All of our guest rooms have a new single cup coffee maker for the ease and convenience of our guests, and we have a coffee station in the lobby for early risers at 5am. We do hope to welcome you back again soon.