Best Western Plus Tree House

We stayed here with our two Westies (dogs). This is a very comfortable hotel with a wonderful indoor swimming pool and good restaurant. The room was nice, with both an outdoor and indoor entrance/exit. Great place across the parking lot to walk the dogs. Dinner and breakfast were tasty and servers pleasant. Mt. Shasta is spectacular and some rooms have views of it. In any case, you can see the mountain from the parking lot. Highly recommended! less

This Best Western was extremely disappointing. It's a very unique building and could be very nice but the bed was so uncomfortable that I barely slept at all. My husband and I really enjoy sitting outside for a glass of wine, if possible, after a day of traveling but the sitting area outside of our room needed a lot of attention. It could have been beautiful because it was right at the base of a landscaped waterfall but the 2 chairs, table, and the ground were dirty...I even scraped some gum up by the table because it grossed me out. Plus a few minutes of raking rocks back into place at the base of the waterfall could have made it perfect. Breakfast with stay is pretty much the norm even at facilities that charged less than what we paid here but there was no breakfast. There is a restaurant in the facility with a discount provided but the prices were quite high and we choose to go elsewhere. This experience has caused me to distrust the Best Western brand and especially Best Western Plus. There was no less

The tree house is a very unique hotel. The decor is amazing, reflecting the region with wood accents throughout and huge wooden doors. Check in was friendly and professional and we appreciated the ramps at the back. It is a great hotel to relax and shake off the road for awhile. less

Staff is very friendly/helpful, the rooms are nice & clean. Many different types of rooms to choose from, all at a great price! Nice that it is located near the highway, but once inside, you can't hear any highway noise. We will continue to stay at this hotel in the future for all business and/or personal trips! less

Right next to I5, can be noisy. Beds are comfortable however and rooms are a decent size. They have 2 restaurants and an indoor pool (we didn’t use as the smell of chlorine was overwhelming), as well as a jacuzzi. Very dog friendly, dog park in the back parking lot, dogs welcome out on the patio of the restaurant and in hotel lobby. 5 minutes from town, super convenient location with a Rays supermarket within 2 mins walk, as well as a Roundtable pizza and a Subway. Great views of Shasta and rooms in the rear are quiet. Staff is all great, very friendly and helpful. Overall pleasant place to stay. Would get 4 stars but we came back from a day of hiking to find out door open, probably from housekeeping who had forgotten to close it. Not super happy with that. less