No wheelchair accessible room
First the positives with this hotel, the staff were very nice as seems to be the norm in Australia. We really appreciated the under hotel parking lot and that we were allowed to park a few extra hours... more
First the positives with this hotel, the staff were very nice as seems to be the norm in Australia. We really appreciated the under hotel parking lot and that we were allowed to park a few extra hours the day we checked out to explore the city on foot. What I was very surprised about was that this hotel did not have a single proper wheelchair accessible room with accessible bath. The staff provided what they called a shower chair but it was so tall it would have been very dangerous to use. We loved Australia and the Australian people but were also surprised at how far behind Melbourne is when it comes to providing disabled access with many restaurants and stores still not welcoming all. Great country with great people but on this one aspect there is room for improvement. less