Best Western Plus Travel Inn Hotel

This hotel is in one of the quieter streets for this area and I have now stayed here 3 times in the last 4 weeks. The first time my room was at the front of the building, it was very surprising that the road noise was not an issue. All the rooms are clean and the beds are Comfortable, lots of hot water in a good sized show. The food down stairs is nice but standard when compared with Lygon street. One block away is food heaven and is a must for anyone in the area. The staff do their best to help in any way they can and all are well mannered. If driving a car the underground parking is a little tricky as the space is tight and the exit is often blocked with carpet or tools where you need to drive, getting out of the car park requires you to get out of the car and swipe you room card. less

Perfect location off Lygon St. Easy walking to the places we were in Melbourne to visit and wonderful lanes to stroll through. Of course the hours of roaming and snacking on Lygon Street were excellent. less

This hotel is very convenient if you want to be close to Lygon Street, but also is close to the Exhibition Building and a nice walk into the city. Our room looked fairly newly refurbished. Everything was clean and comfortable. My only issue was - I rang from outside the hotel early on the morning of our departure (a Sunday morning) to ask if any chance of a later check out at 12 noon instead of 11am. The receptionist answered immediately that she would not do a late checkout. We were at a medical centre with our son from early morning and I was worried we wouldn't be back in time and 1 extra hour on a Sunday when there would be loads of checkouts didn't seem like a big ask. I would have paid an extra fee. So I needed to leave the doctors and come back to the hotel to pack our gear. At 11.04am they were knocking on the door to see if we had left. I left at 11.12am. Leaves you with a bad feeling for the hotel when they are checking at 4 minutes past check out to see if you have gone yet and will not consider a late checkout. I'd probably try a different hotel next time in the hope of friendlier staff. less

Great place to stay, so close to Lygon Street and all the good eateries, just a short one block walk and quality service from all the staff. Undercover parking is not a problem and a good buffet breakfast. No problems with the in room internet, . less

Great Hotel with very polite staff, easy check in and check out, room was very comfortable, the in room spa was terrific to come back to after a night on the town, and there's so much to do in the heart of Carlton, where you can simply walk to the fabulous restaurants just around the corner.... less