Best Western Plus Travel Hotel Toronto Airport

5503 Eglinton Avenue W, Toronto, Ontario, M9C 5K5, Canada
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Best Western Plus Travel Hotel Toronto Airport

Welcome to the Best Western Plus Travel Hotel Toronto Airport.

Staying close to the Toronto airport (YYZ) makes travel easy, which is why this Toronto/Mississauga Airport hotel is a favorite among frequent fliers in Toronto and keeps guests
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Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
5503 Eglinton Avenue W, Toronto, Ontario, M9C 5K5, Canada

Reviews of Best Western Plus Travel Hotel Toronto Airport

Traveller Overview:
4.5 Rating: 1393 reviews
Excellent 50%
Very Good 33%
Average 9%
Poor 3%
Terrible 3%
Rating

Vera O, wrote review 04/07/2021

Hotel

This was a great stay. Clean. Staff was great. Only minus was the bed. To soft for me. Woke up with neck/headache. Had to go buy Tylenol. Breakfast was good. Got a burger for lunch and it was t... more

Owner Response
Akbar Kabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this review
Thank you for your very attentive review. We take pride in looking after our guests and ensure they are happy and content at all times. Looking forward to see you again soon. Best regards. Akbar Kabir, GM
Rating

joejanusz, wrote review 03/07/2021

Airport shuttle falsely advertised

Booked a park sleep and fly which were told was 24/7 but when called at 12:15 was told shuttle stopped at 12am. Costed an extra $30 to take a cab to the hotel, I'll stick with Sandman on our next trip... more

Owner Response
Akbar Kabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. Your satisfaction is important to us and we will be using the feedback given to implement improvements to ensure a better experience for guests in the future. I hope we get another opportunity to provide you with a superior experience. If I can provide further assistance, please don't hesitate to contact me directly. Best regards. Akbar Kabir, GM
Rating

PGTraveller2004, wrote review 21/06/2021

Bedbugs!

My son and I had two rooms on June 4. My room was fine, but his room (#320) had bedbugs! He was bitten multiple times, and finally had to resort to wrapping himself up in the sheet mummy style to try ... more

Owner Response
Akbar Kabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this review
I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback given to implement improvements to ensure a better experience for guests in the future. I hope that we get another opportunity to provide you with a superior experience. If I can provide further assistance, please don't hesitate to contact me directly at 416-620-1234. Akbar Kabir, GM
Rating

gurmukh2021, wrote review 08/06/2021

Its really a great hotel , kind of cleanliness in rooms , Hospitality of staff .. Overall everything went really well

Would recommend anyone to try this atleast once .. Even the Hotel location is away from City Chaos , which makes your stay even more comfortable .. The front staff has been very polite & professional ... more

Owner Response
Akbar Kabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this review
Thank you for your very attentive review. We take pride in looking after our guests and ensure they are happy and content at all times. Looking forward to see you again soon. Best regards. Akbar Kabir, GM
Rating

302elliot, wrote review 11/05/2021

Need better staff

Staff was horrible especially the elderly woman at the front desk, staff watch you while you get breakfast like you stealing something. Staff ask me if im checking out today making me feel unwelcome. ... more

Owner Response
Akbar Kabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. Your satisfaction is important to us and we will be using the feedback given to implement improvements to ensure a better experience for guests in the future. I hope we get another opportunity to provide you with a superior experience. If I can provide further assistance, please don't hesitate to contact me directly. Best regards. Akbar Kabir, GM