Wonderful Place to stay as usual
17/08/2017 Keisha B, Toronto, Canada
Wonderful, clean and professional, always a pleasure to stay here and yes I will be back soon. Great location, pleasant staff. This hotel is comfortable and they always make me feel welcome thank yo... more
Wonderful, clean and professional, always a pleasure to stay here and yes I will be back soon. Great location, pleasant staff. This hotel is comfortable and they always make me feel welcome thank you again less
Shankar N, General Manager at Best Western Plus Toronto North York Hotel & Suites, responded to this review
Hi Keisha B,
I want to thank you for taking the time to post your comments on our TripAdvisor page. Whether a positive, or a negative feedback, we value all our guests comments. I am glad to hear that you find our hotel wonderful, and were extremely satisfied with your stay. Guest care and satisfaction is of utmost importance to us. Our front desk team ensures that their interaction with the guests is always welcoming and totally satisfying, making the guest feel at home. Our housekeeping and maintenance team do their level best every day to clean and upkeep our hotel for an exceptional experience. As you mentioned, our hotel is very conveniently located. It is close to malls, shopping center, Money Exchange, Aviva center, etc. It is also next to highway 400, which makes it a short drive away from wonderland, subway station and other major highways. Even though we are next to the highway, we are very frequently complimented for having very quiet rooms, with no highway traffic noise problems. The Element – Lounge & Restaurant is a totally renovated restaurant that offers great menu options and discount for our guests.
I hope you will stay with us again soon, and give us another chance to meet and exceed your expectations. From our Best Western family to yours we welcome you back with open arms, have safe & happy travels!