Best Western Plus The Woodlands

17081 Interstate 45 S, The Woodlands, Texas, 77385, United States
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Best Western Plus The Woodlands

Guests at this hotel in The Woodlands enjoy being close to favorite attractions like the Town Center, restaurants and the Waterway. When choosing hotels near Cynthia Woods Mitchell Pavilion, the Best Western Plus The Woodlands hotel stands out becaus show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
17081 Interstate 45 S, The Woodlands, Texas, 77385, United States

Reviews of Best Western Plus The Woodlands

Traveller Overview:
3.5 Rating: 326 reviews
Excellent 41%
Very Good 23%
Average 15%
Poor 9%
Terrible 11%
Rating

LATYV888, wrote review 22/09/2021

Not as expected for the location

Most everything is good there. Breakfast was decent. Biscuits and gravy had very good flavor the eggs were terrible. I woke up with hives and went to the front desk and inquired about what was used i... more

Owner Response
Best Western PLUS The Woodlands, General Manager at Best Western Plus The Woodlands, responded to this review
We always aim to deliver a great experience to all of our guests, we would like to apologize we did not meet your expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to ensure this doesn't happen again.
Rating

Jeremy K, wrote review 12/09/2021

Some Pros Some Cons

Cons: 1.I45 is loud. No fault to the hotel but I'm glad I brought my white noise machine to drown out the sounds of street racing and emergency vehicle sirens. 2. The conference room is on the 4th f... more

Rating

Lori H, wrote review 04/09/2021

Convenient to The Woodlands, clean, & good value

BW located just North of 242 off I45 and convenient to Woodlands restaurants and shopping. Room was big, comfortable, and clean. Nice pool, good free breakfast and friendly helpful staff. This is not ... more

Rating

bgmccoy, wrote review 05/07/2021

great hotel with excellent staff

stay here every time I'm in North Houston for work. This hotel is EASY access from highway, great staff and hotel and rooms always clean and ready. For some reason they were not able to use my accrued... more

Owner Response
Best Western PLUS The Woodlands, General Manager at Best Western Plus The Woodlands, responded to this review
Thank you for your feedback. We are happy you enjoyed your stay. Our full breakfast is back and we hope you will come back to see us again soon.
Rating

Alice S, wrote review 01/07/2021

Hotel has deteriorated and is no longer on my list of comfortable hotels

The first night of a two-night stay I was told upon check-in that there was no not water until 6:00 pm. In actuality it came on at 8:45 pm and I was only informed this after I called the desk. The wi... more

Owner Response
Best Western PLUS The Woodlands, General Manager at Best Western Plus The Woodlands, responded to this review
On behalf of our entire team, I am sorry for your inconvenience during your stay. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.