Nice Room, Bad A/c, Terrible Breakfast
24/06/2019 phylissw2016, Buda, Texas
We had two adjoining rooms at this hotel. The rooms are nice, clean, and you can request memory foam pillows. We stayed for 5 nights and each night when we returned to the room it was hot. The wind... more
We had two adjoining rooms at this hotel. The rooms are nice, clean, and you can request memory foam pillows. We stayed for 5 nights and each night when we returned to the room it was hot. The windows to the rooms open approx. 6 inches so you can not count on fresh cool evening air. The rooms would be cool during the day, After two complaint calls each night the front desk would turn the air conditioning for the building back on and we would be able to sleep comfortably.
Breakfast had a variety of items, but the standard American breakfast items were awful. Three nights in a row we tried to eat dinner at the upstairs terrace and all three nights it was closed for private parties. So, we ate dinner in the breakfast room. Its unfortunate, because it is a beautiful ocean view at night.
The good things with this hotel:
1.Location is optimum if you plan on shopping a lot at the grand bazaar (5 minute walk).
2. Istanbul is a loud place, but the rooms are sound proofed
3. The staff was friendly, courteous, and efficient.
4. Most importantly, we felt very safe at this hotel. Even if I wondered outside of the lobby at night by myself, I noticed they would always have someone standing close by.
I would return to this Best Western, with the knowledge not to bother with the included breakfast, and prepare for misery for one hour each night until the A.C. gets turned on again..
Be prepared to spend an hour getting to and from the new Airport, and it will cost approx. $75 USD each way. less
oya1976, Yönetici at Best Western Plus The President Hotel, responded to this review
Dear Valued Guest,
We are delighted you chose to stay with us and are committed to providing you with the level of service you have come to expect.
Please let me or any of our staff know if there is anything you might need to make your stay as enjoyable and memorable as possible. Thanks again for selecting BEST BESTERN PLUS THE PRESIDENT HOTEL.