Best Western Plus The Inn & Suites at the Falls

50 Red Oaks Mill Road, Poughkeepsie, New York, 12603-3260, United States
based on 750 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Plus The Inn & Suites at the Falls

Welcome to the Best Western Plus The Inn & Suites at the Falls! 2018 TripAdvisor Certificate of Excellence winner. From events at Vassar College to game days at Marist College, these campuses are just a couple of reasons guests come to our Poughkeep show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus The Inn & Suites at the Falls

Traveller Overview:
4.0 Rating: 750 reviews
Excellent 41%
Very Good 33%
Average 14%
Poor 7%
Terrible 3%
Rating

9E1A7, wrote review 04/03/2020

A gem 1.5 hrs from Mamhattan.

Easy access through the Amtrak option. Great breakfast choices. Rooms are spacious, and the bed was very comfortable. The property is located by this nice water stream, but one side of the hotel doesn... more

Owner Response
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this review
Sunshine thank you for your review and for staying with us. We are all happy you enjoyed your stay with us. We hope to see you back again soon.
Rating

masonb646, wrote review 01/03/2020

Paper Thin Walls

Our checkin didn't go well to begin with, we were checking in late. I went back to the car to park and my daughter went to our room - when she tried to open it a man came rushing to the door from insi... more

Owner Response
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this review
Mason we are all sorry you did not have an enjoyable stay. We would like you to come back as this is not our norm. We try to make every guests stay a good memory.
Rating

tennisbob, wrote review 25/02/2020

Nice Stay as Always

We have stayed at this hotel many times as we have family in the area. The room is always comfortable and the breakfast is usually very good with many options including fresh made pancakes and eggs, ... more

Owner Response
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this review
Tennisbob thank you for your review and for staying with us. Sometimes people tell us they have a service dog and by law we can not question it. We are always in rooms doing repairs. Thank you for staying with us and the 4 stars.
Rating

866rachaelg, wrote review 24/02/2020

Left a lot to be desired

We booked a one night stay for a local family funeral at this hotel because of the great reviews here on TripAdvisor and because of their pet-friendly policy. Prior to booking, I called the hotel to c... more

Owner Response
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this review
I would like to apologize to you on behalf of the entire staff. This is not our norm or how we treat people. We will be looking into everything you mentioned. There is no need for that type of attitude even if someone is having a bad day.
Rating

Diane P, wrote review 21/02/2020

Thoroughly enjoyed our stay at this lovely hotel

Great room, great service, great hotel! What more do you want? There is much to do in the area so stay a few days to enjoy this part of NY State. I recommend getting a room with a view of the stream.... more

Owner Response
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this review
Thank you for the 5 star rating. We hope to see you back again.