Best Western Plus The Inn & Suites at the Falls

50 Red Oaks Mill Road, Poughkeepsie, New York, 12603-3260, United States
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Best Western Plus The Inn & Suites at the Falls

Welcome to the Best Western Plus The Inn & Suites at the Falls! 2018 TripAdvisor Certificate of Excellence winner. From events at Vassar College to game days at Marist College, these campuses are just a couple of reasons guests come to our Poughkeep show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus The Inn & Suites at the Falls

Traveller Overview:
4.0 Rating: 745 reviews
Excellent 41%
Very Good 33%
Average 14%
Poor 7%
Terrible 3%
Rating

Joe_of_Amherst1, wrote review 10/02/2020

Pleasantly Surprised

Our first view of this hotel impressed us: it looks like a little castle nestled on a wooded area. Once inside, we were further impressed by the appearance of the lobby, the friendliness of the staff,... more

Owner Response
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this review
Joe thank you for all your kind words and we are sorry for your loss. We hope to see you again under happier circumstances. Thank you for your review and for staying with us.
Rating

23renee23, wrote review 08/02/2020

best western stay

overall very good; I like the location the creek is relaxing, convenient location for my needs improvements can be made on exterior breakfast is varied beds are very comfortable; will continue to stay... more

Owner Response
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this review
Renee thank you for your review and for staying with us. The exterior will be addressed in the spring.
Rating

TodaysPixels, wrote review 06/02/2020

Great place Great price

Great time here Staff was amazing, I have stayed here a few times before, but this time was great. Seems to be a new staff very friendly, outgoing, friendly. They look for solutions when problem ari... more

Owner Response
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this review
TodaysPixels thank you so much for your review and for staying with us. We hope to see you again. The staff thanks you for your kind words.
Rating

dancindan01, wrote review 27/01/2020

pretty good.

The hallways can be a bit noisy. the hotel sits on the river which is absolutely beautiful. My biggest complaint is the pillows. they are very hard and lumpy. I came home needing a trip to the chiropr... more

Owner Response
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this review
Thank you for your review, we have spoken to the housekeepers.
Rating

Edward1976, wrote review 25/01/2020

Clean and comfortable

Said here many times. Staff is always friendly and professional. Rooms have always been clean and comfortable. Breakfast is decent. The only best western that offers you a free drink at the bar when y... more

Owner Response
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this review
Edward thank you for your review and for staying with us. We hope to see you again in the future.