Best Western Plus The Inn & Suites at Muskogee

2701 Military Boulevard, Muskogee, Oklahoma, 74401, United States
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Best Western Plus The Inn & Suites at Muskogee

Ideally located just off of Highway 69 the Best Western Plus The Inn & Suites at Muskogee is near a number of local business and recreational attractions. Downtown Muskogee is just three miles from the hotel and features a number of antique shops, hi show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
2701 Military Boulevard, Muskogee, Oklahoma, 74401, United States

Reviews of Best Western Plus The Inn & Suites at Muskogee

Traveller Overview:
4.0 Rating: 302 reviews
Excellent 54%
Very Good 18%
Average 11%
Poor 8%
Terrible 6%
Rating

jab4evermore, wrote review 25/07/2021

Excellent Property

This is an excellent hotel. I travel 52 weeks a year and this is one of my go to hotels. The staff is friendly and knowledgeable. The rooms are comfortable and clean. The property is well maintained a... more

Owner Response
Nanci Johnson, General Manager at Best Western Plus The Inn & Suites at Muskogee, responded to this review
Thank you for the excellent review!! We appreciate your business!!! can you please give me a call to talk about the 1 out of 5 rating please?!
Rating

Vacation32553833696, wrote review 06/07/2021

Don't expect much

We arrived after driving for 7 hours at 7:30 PM and told that our room wasn't quite ready and that we could hang around for about 30 minutes to check-in. 8 PM! When we got in the room - the room appe... more

Owner Response
Nanci Johnson, General Manager at Best Western Plus The Inn & Suites at Muskogee, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 9189105060. Sincerely, General Manager Best Western Plus The Inn & Suites at Muskogee
Rating

M6156FIamyd, wrote review 06/06/2021

Disgusting (photos included!)

What sort of hotel provides STAINED linens?? The room itself was clean and appeared comfortable, and we arrived extremely late at night after a long drive so we just dropped into bed without examinin... more

Owner Response
Nanci Johnson, General Manager at Best Western Plus The Inn & Suites at Muskogee, responded to this review
Thank you for completing the review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 9189105060. Sincerely, General Manager Best Western Plus The Inn & Suites at Muskogee
Rating

rscfitz, wrote review 28/05/2021

Bring a Blacklight

Overall hotel is good from the outside, average on the inside, and disgusting at the room level (at least in my experience). After an abnormally long check in, which was fine since I did not have to b... more

Owner Response
Nanci Johnson, General Manager at Best Western Plus The Inn & Suites at Muskogee, responded to this review
Thank you for completing the review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 9189105060. Sincerely, General Manager Best Western Plus The Inn & Suites at Muskogee
Rating

447ashleeh, wrote review 17/04/2021

worst stay!!

Worst hotel experience ever! Night one we come into our room and were given nasty stained towels. Day two we go to the pool and ask for towels to be informed the hotel had no clean towels available.... more

Owner Response
Nanci Johnson, General Manager at Best Western Plus The Inn & Suites at Muskogee, responded to this review
Thank you for completing the review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 9189105060. Sincerely, General Manager Best Western Plus The Inn & Suites at Muskogee