We’ve stayed at Best Westerns before in various US cities and this one is below the usual Best Western standard.
First the good. The linen and bathrooms were clean. So were the pool and breakfast area. The staff was very friendly and accommodating. The location was perfect – close to downtown Buffalo, good restaurants in the area, and only 20-30 minute ride to Niagara.
Now the bad, the breakfast was close to non-existent. Hardly anything to choose from and of poor quality on top of that. Since breakfast was included in the price, I’m sure that might have been a selling point for a lot of people. Rooms need updating, although as I mentioned they are kept clean. Advertised printer in PC room didn’t work.
Overall, for what we paid it was still a good deal, but, as I mentioned, this was below our expectations of Best Western chain. less