A Geat Choice
11/05/2019 theirreverentkitchen, Seattle, Washington
We, as a group of three, met another couple at this Best Western and stayed for two nights. Our reservations were in order and we were greeted at the reseption desk with smiles and a very friendly wel... more
We, as a group of three, met another couple at this Best Western and stayed for two nights. Our reservations were in order and we were greeted at the reseption desk with smiles and a very friendly welcome. Our original reservations were on the second floor, with the other two rooms on the ground floor. The desk staff made the necessary adjustments so that we could all be on the first floor and near each other and that was done quickly and without any problem.
The rooms were large, clean and pleasant and the beds were very comfortable. The amenities and facilities were excellent and the staff was always helpful. The complimentary breakfast included an omlette bar with made to order omlettes, as well as sausages, eggs, waffles, pastries, oatment, cold cereal, juices, etc. It was really more than we expected and very much appreciated. We all agreed that this was a great choice and we'll definitely stay here again when we're in the area. less
LanceRydellWeber, General Manager at Best Western Plus The Inn At Horse Heaven, responded to this review
Thank you, thank you, thank you! Wow, you really captured the hearts of our staff in your review of our property. We really want this type of experience for every guest that comes to our hotel. We appreciate all the time you took to tell us about your stay and with intricate detail! I remember your group from check-in and I am pleased to know you had a great time! Can't thank you enough for making our hotel your choice hotel during your trips to Prosser, WA!