Best Western Plus Ilkley The Craiglands Hotel

We stayed two nights in January 2020 with dinner on first night. We were the only guests and the meal was very good. The cooked breakfast on the first morning was great. The wife ordered Poached eggs on toast both mornings and they couldn't have been more different!! The second morning on egg came out on a small plate with wife having to make her own toast! Staff very friendly and helpful Nice location. The hotel is an older property but the room was warm and comfortble and Wi-Fi was really fast. less

My wife and I stayed for 3 nights i.e. we addded an extra night on to the 2 night Christmas package offer. We thoroughly enjoyed our stay and all the meals, afternoon tea and breakfasts were delicious, so a big thank you to the chef Paul who introduced himself and chatted with us on a few occasions. We will certainly think about staying again to continue exploring the beautiful town of Ilkley and the surrounding area. less

Went on Thursday the 9th of January. We were 4 people. This was very friendly place and the staff was very nice. We came to early,but that was no problem for them.The afternoon tea was very nice, the sandwiches were fantastic and so was the rest. It was so much food we could not eat all up,so we brought home a box cakes with us. less

Good hotel over all but not for a festive stay over Christmas. Decoration was minimum, atmosphere nill. 7 course meal at 12.00 , hot buffet at 6.00, Although the food was very good, who wants to eat not food again after a long lunch. There was no entertainment so out of 2 coach parties there were a handful of people left in the lounge at 8.30 on Christmas day, everyone else had gone to their rooms. A good break on behalf of our tour company but it was a very disappointing Christmas day. less

Went away for a couple of nights in between Xmas and New Year. We only used the hotel as a base as it is walkable into Ilkley (though a bit of climb up the hill on the way back!) so can't comment on food or drink but the room was nice, big bed (we paid for bigger bed though). Only downsides were creaky floorboards and you can hear quite a lot from other rooms but this is because its an old building. Staff were friendly when I rang after leaving some clothes in the wardrobe and are posting them to me. Would recommend - Ilkley is a lovely place to visit too. Only other thing which was slightly annoying was we thought the spa/swimming pool was open however when we went down we were told it doesnt open until 6th Jan, they should have put a note in the room along with all the books advertising treatments etc. less