Our family stopped here overnight while driving to Missouri. Check-in and check-out were pretty quick. The front desk agent was very friendly and respectful. We were disappointed that better safety measures were not being implemented at the front desk, for the benefits of guests AND employees. For example, no plexiglass panels were installed at the check-in desk. In addition, it was not clear why the check-in staff did not wear masks. Yes, the Best Western COIVD response statement says that housekeepers and laundry staff will wear masks, but why not front desk employees? Out of all of the employees working in a hotel, aren't the front desk staff the ones who will come into contact with guests the most? This procedure did not make sense. We stayed in a 1-bedroom suite that had 2 queen beds with a pull-out couch. The room was very clean and we had a quiet evening despite being assigned a room that was on the second floor above the lobby area and near the elevator. The only downside with the room was that the coffee-maker did not work – a minor point for us. Breakfast went exactly as described in Best Western’s on-line statement on the pandemic. We had a “to-go” bag with a nutrigrain bar, banana muffin, and an apple. We could also grab individually wrapped sausage biscuits. We really enjoyed the individually-sealed cups of juice and bottles of water. Overall, it was a good stay. We appreciate that times are challenging, but we would have rated this 5 stars if better safety measures were being applied in the lobby/check-in area. less