poor location unless you are attending a concert or using sound transit
19/04/2017 Kurtiss B, reno, United States
front desk basically lazy - guest room attendants need training badly - bathrooms need to be better maintained, linen worn out - evidence of dead bugs seen around facility, homeless camp under overpas... more
front desk basically lazy - guest room attendants need training badly - bathrooms need to be better maintained, linen worn out - evidence of dead bugs seen around facility, homeless camp under overpass within 150 yards (3 to 4 blocks) trains within one block of hotel, horns early AM hours - only views are of port with tacoma skyline or dome - breakfast not good - fruit old and bruised etc. - no daily newspaper - construction everywhere and nobody told us about it or apologized for the awful noise - no value, well overpriced for a dirty facility, limited parking under hotel - less
Victoria C, Front Office Manager at Best Western Plus Tacoma Dome Hotel, responded to this review
Thank you for taking the time to send a review, we are very sorry that some aspects of your stay did not meet your expectations.
We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very much appreciate your business and thank you for staying with us.