OUTSTANDING HOTEL, EXCEPTIONAL SERVICE
One of the best hotels anywhere in West Texas. Excellent accommodations, pleasant comfortable rooms that are oversized. The balcony rooms in the lobby atrium area are a special treat. Management and s... more
One of the best hotels anywhere in West Texas. Excellent accommodations, pleasant comfortable rooms that are oversized. The balcony rooms in the lobby atrium area are a special treat. Management and staff all provide exceptional service. Breakfast is a buffet served by a staff member. Large selection of tasty items, which is very unusual during the Covid crisis in any hotel.
Wonderful indoor pool. The Alpine Restaurant adjacent is owned and operated by the same family/management, and has an extensive menu with well prepared and presented entrees. A very fine salad bar is also available.
Cocktail lounge too, for all of your favorite adult beverages. Lots of convenient off street parking. As a Best Western Rewards Platinum member, I enthusiastically give them my HIGHEST RECOMMENDATION!!!
richard bill, General Manager at Best Western Plus Swiss Chalet Hotel & Suites, responded to this review
I value your feedback and I appreciate you taking the time to complete the review.. On behalf of our staff, I would like to thank you for a wonderful & generous review we received during your recent stay with us. It was very thoughtful to share the review that included every detail of the hotel, amenities and staff. It is very rewarding and comforting that the service we provide for our guest is appreciated and we will continue to excel in the service.. It will be my pleasure to share your review with the entire staff. We hope to see you again soon.