Best Western Plus Sutter House

1100 H Street, Sacramento, California, 95814-2812, United States
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Best Western Plus Sutter House

Situated in the heart of downtown close to the California State Capitol, Best Western Plus Sutter House offers easy access to shopping, dining and local attractions. Our eco-friendly Sacramento, CA hotel provides an unbeatable location for business a show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Sutter House

Traveller Overview:
4.0 Rating: 961 reviews
Excellent 51%
Very Good 32%
Average 8%
Poor 3%
Terrible 3%
Rating

12345grandma, wrote review 02/07/2020

A good rest

Very pleased with the hotel. Bed and pillows were very comfortable. The room was very clean. Convenient location and free parking is a plus! Did not use the pool or fitness center so I cannot comment... more

Rating

Cindy C, wrote review 25/06/2020

Very Accessible

We love coming to this hotel because it is very functional and accessible for me as I need a roll in shower. The staff are always friendly and helpful. The rooms are clean and and we find what we need... more

Rating

hisbux21, wrote review 26/05/2020

Comfortable & Affordable

This hotel is situated right in downtown Sacramento less than a half mile from the Capitol. The rooms were nice, beds very comfortable, nice pool and the staff is superb. We will definitely stay her... more

Rating

Roberta G, wrote review 06/03/2020

Sacramento visit

We chose this hotel for its proximity to the Crest Theater and for our familiarity with Best Western facilities. We were unable to get any information from the front desk as to safety of the area or e... more

Owner Response
doris1974, General Manager at Best Western Plus Sutter House, responded to this review
Thank you for taking the time to review our hotel, we truly appreciate your comments and hope that you will stay with us again when your travels bring you back to Sacramento
Rating

haggi880, wrote review 27/02/2020

bus trip stop

well we were greeted warmly by the host advised that the resuarant was under reno but there was others close by we did do not venture out as we arrived in the dark and did not know the area and by all... more

Owner Response
doris1974, General Manager at Best Western Plus Sutter House, responded to this review
Dear Traveler, Thank you for your review. As in most downtown cities today we are trying to manage the unfortunate homeless situation, though the Restaurant on our property is undergoing Renovation there are several within walking distance or there are several companies, Uber Eats, Door Dash to name a few that will deliver to your room. We are a small hotel, and depending on the occupancy only require one desk clerk as it tends to be extremely slow at night. Our guest rooms just recently went through a refresh adding new furniture, bedding, lamps, and we are in the process of changing out the carpets and wallcoverings. I am truly sorry that they were unable to bring you a extra box of Kleenex and hope that you are feeling much better.