You should probably avoid the Best Western Plus Sunset Suites-Riverwalk unless you don’t mind having your car towed, showering with cold water, drinking coffee in your room out of a dirty coffee pot, or having housekeeping clear your stuff out of the mini-fridge before you check out. On the first morning, I woke up around 7:30 to shower and found there was no hot water. When I called and reported it, they said that no one else had reported the problem but they would notify maintenance. The next day, I was up a 5:30 and had plenty of hot water but as I was checking out, two other people were complaining about not having hot water that morning. Apparently, it is a common occurrence that they run-out of hot water in the morning but they try and cover it up. On the day I arrived, I also found that the on-site parking lot was tiny and full of cars. As a result, they had me park at an off-site lot 3-4 blocks away. When I walked over the next morning to get something out of my car, it had a huge green sticker on the windshield saying that I was not supposed to be there and if it wasn’t moved it would be towed by 10 A.M. When I went back to the front desk, I discovered that someone was supposed to have given me a receipt/paper to lay on my dash. The girl at the front desk must have thought I was trying to get an extra one for someone else and didn’t want to give me one, but I put up enough of a fuss that she finally did. On our first night, I tried to heat some water in the coffee pot for tea but noticed a strange white substance mixed in the water in my cup. I heated more water and used the other cup but the white substance appeared again in the water. When I went to the front desk and asked for another coffee pot, the girl said they were all locked in the manager's office and they couldn’t get me one until the next morning. When I left two and a half days later, they still had not replaced the pot in my room. Check out time was noon, but when I came back to the room at 11:30 to gather my stuff and check-out, housekeeping had already come in and cleaned the room. My clothes and suitcase were still there, but the stuff I had in the mini-fridge (snacks, cokes, 5 beers from a six-pack) were gone. When I questioned the cleaning staff, which was still working down the hall, they said that they had thrown everything away. Sure enough, everything was in the trash container on their cart. It was a good location, a good price, a nice enough building, a clean room, and not a bad breakfast - but it was not a good overall experience. Just know what you may be walking into. In my opinion, the Best Western Plus Sunset Suites-Riverwalk needs a new manager who can run it efficiently. less