Best Western Plus Sunset Suites-Riverwalk

1103 E Commerce Street, San Antonio, Texas, 78205-3305, United States
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Best Western Plus Sunset Suites-Riverwalk

Discover this downtown San Antonio, Texas hotel located near the San Antonio Riverwalk, the Alamo and Six Flags Fiesta Texas.

Whether traveling to Texas on business or pleasure, the Best Western Plus Sunset Suites-Riverwalk is sure to plea
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Sunset Suites-Riverwalk

Traveller Overview:
4.0 Rating: 1358 reviews
Excellent 51%
Very Good 31%
Average 9%
Poor 4%
Terrible 4%
Rating

Dan M, wrote review 26/01/2020

Affordable option close to convention center

The proximity to the Convention Center and Alamo Dome is a huge plus. However, it is a bit of a hike just to get to the Riverwalk, and some may feel a litlte nervous taking that walk at night. However... more

Rating

carterlis2020, wrote review 23/01/2020

Amazing Staff, fantastic hotel and a great value!

We were traveling with a large group, this hotel was within walking distance of our convention center. The staff was so helpful and accommodating, the hotel itself has wonderful charm. I would absolu... more

Owner Response
Tony V, Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review
Dear Guest, Thank you for your feedback and for your stay with us at Best Western Plus Sunset Suites Riverewalk. We take great pride in servicing our guest with the best possible stay and are happy to see that we are keeping up our standards that made your trip a great one. Thank you for your feedback and for your entire visit to our wonderful establishment and can’t wait to see you again.
Rating

paulgX5110FQ, wrote review 14/01/2020

excellent place to stay

Whenever we visit San Antonio we stay here usually two to three times a year. It within walking distance to everywhere we like to go. Right down the street to the river walk area, shops , places to ea... more

Owner Response
Tony V, Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review
Dear Guest, Thank you for your feedback and for your stay with us at Best Western Plus Sunset Suites Riverewalk. We take great pride in servicing our guest with the best possible stay and are happy to see that we are keeping up our standards that makes you keep wanting to return. Thank you for your feedback and for all your visit to our wonderful establishment and cant wait to see you again.
Rating

pram0s, wrote review 13/01/2020

Awesome

I dont usually do reviews but for this stay I just had to. It is a great hotel to stay in. The entire staff was really nice and helpful especially the receptionist at check in. Hotel is walking distan... more

Owner Response
Tony V, Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review
Dear Guest, Thank you for the wonderful review and for your stay with us at Best Western Plus Sunset Suites Riverwalk. We take great pride in servicing our guest with the best possible stay and are very happy to see that it we were able to achieve that with your stay and happy to see we made your stay a memorable one. Thank you again for your feedback, come back and see us again.
Rating

Reginamoon, wrote review 12/01/2020

They gave you incorrect receipt!

I paid with my travel card. But the receipt said I paid cash which is not true. I contacted the hotel and said I need a receipt that can prove that I paid with my travel card so that I can reimburse. ... more

Owner Response
Tony V, Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review
Dear Guest, Thank you for your feedback and for your stay with us at Best Western Plus Sunset Suites Riverwalk. We take great pride in servicing our guest with the best possible stay and are sadden to see we didn't get to achieve that fully with your stay. If you would like to call the hotel so we can see what we can do to help this matter we would greatly appreciate it. Thank you again for your stay and for your feedback. We hope that if your are ever in the area you decide to give us a second chance to change your mind about us.