Best Western Plus Sunset Plaza Hotel

We are a family of 4 and found the 2 queen bed rooms very comfortable and spacious. The hotel is a bit run down but for what you are paying it is definitely value for money. The bathroom was nice and big as well and we had a little kitchenette. Unfortunately the fridge can only be used for water as it freezes everything else and there is no where to turn down the thermostat. The location is within walking distance from the Hollywood walk of fame and other sites of interest. Unfortunately LA has a lot of homeless people, with one young lady living out of her car right outside the hotel. So it is a rather dirty and smelly area(urine etc.), which is more a council issue than hotel issue. Very sad to see. They have laundry facilities on site which was great. They also have a lovely little bar, a restaurant and pool on site. The staff are very friendly and helpful. I would say the location is great for couples or singles rather than family with kids. less

This is our 3rd stay in this hotel and we really love and appreciate its simplicity. Its not trendy, its not cool, people ask us where we stay and we have stayed in the Mondrian and could very easily stay in the Andaz or the Standard but do you really want to stay in a party, up-for-it all-night hotel when you don't want to party? There have been renovations - the bathrooms have been redone, the breakfast is greatly improved. We travel on long road trips to California. The little touches like the sink, microwave, fridge and laundry really help when you just want something easy and simple and not go to another restaurant or diner and have a bagful of laundry in your case. Its not a rip-off - the rooms and the parking charge is reasonable - everything is done well and with little fuss. The staff are friendly and helpful, from reception, to the cleaning crew and the breakfast staff. You get the impression they are one big family. And with all the development in the area this little "Bedtime Stories" gem of a place could one day vanish and a brand-new, trendy 21st century boutique, cool hotel will rise up. Please don't ever sell out BW Sunset Plaza. Where would we stay? less

This hotel is somewhat run down but has a charm in its common areas that makes it a pleasant experience. The pool is the highlight of this property and is surrounded by a mass of bougainvillea and other flowering trees and shrubs. Breakfast is included and is plain but quite acceptable. The clientele tends to be families with children, so not typical of other hotels in the area. Rooms on Sunset can be noisy. But good value for money and I would stay there again. less

Myself & my boyfriend stayed here for 5 nights. We arrived early and went to asked if we could leave our bags, we were told that they had a room ready for us...Great!!!. Upon arriving to the room we found that housekeeping were still in there, so we left our bags in the room and went back to reception who said we could sit by the pool and they would get us once it was ready. After just sitting down the manager came with a different room key and apologised. We went up to the new room which was on the same floor and found that the room now overlooked pool instead which was much nicer. The room was big, clean and we couldn't fault it. The pool & area was nice, clean and relaxing, there was even towels at the entrance to the pool for use, so no need to take your own. The hotel is ideally located in West Hollywood and within easy reach of tourist spots and the fact that sightseeing bus stopped just across the road was a huge plus. We did have a hire car and we never had any issues parking in the hotel car park. Overall had a great stay here and would definitely stay here again and highly recommend to anyone less

We stayed here in September last year for 17 nights. This was our 10th visit to this amazing hotel. We cannot stress how wonderful this hotel is and as soon as we leave we just want to book our next stay. On arriving from a long 2 flight journey from England , we were greeted by the wonderful front desk staff who checked us in and advised our room 119. Being frequent guests here, we know the layout and knew our ‘home’ for the next 17 nights was a fanstastic pool room ! On opening the door to these mini suites , you are welcomed to a large comfortable room with dining area , large bathroom and importantly those gorgeous French doors opening to the amazing pool and garden. The kitchen area has coffee maker, microwave and a very useful fridge to keep the wine and beer cool ! Even though so tired after such a long journey, it is tradition for us to quickly freshen up and go across to Saddle Ranch - a great bar/restaurant across the road to wind down after the day and have a beer or 2 ! The hotel has 2 breakfast rooms providing a great choice of breakfasts from fruit,cereal,eggs,bacon,waffles and as much juice and coffee you need to set you up for the day ! We take our breakfast to the pool area and enjoy it , watching that glorious California sunrise ! Unlike most guests, we don’t rent a car as we love walking and use the local buses and metro system which is easy and very cheap to use ( we say that you see more and enjoy the area this way). If like us you are on a long stay, there is a great store called CVS a 10 minute walk away on Santa Monica Boulevard where you can stock the room fridge with beer wine and water! Be warned though, if walking back it is uphill !! If you don’t manage the store , the hotel provides 24 hour coffee and tea outside the breakfast room on the lobby level and there are vending machines on the 1st floor and as well as ice machines. The area is very safe and we walk around late at night and have no problem at all. They are very accommodating if we have had parcels delivered and take them to our room ( this has been so helpful as a lot of US companies don’t send to the UK , so we ask the hotel if ok to send to them while we are guests there ). During our stay, they were adding more beautiful flowers to the window boxes and the whole area was just gorgeous. After usually a tiring and hot day out, we come back to this little piece of tranquility and sit out relaxing by the pool with a wine and soak in the peace and quiet. Locally , as mentioned, there is Saddle Ranch for food, beer and a great atmosphere or 5 mins walk is Trocadero - a small bar where if you are lucky , you can sit on their porch and watch the world go by. If you go between 6-8pm, all of their drinks and appetisers are half price. The BW housekeeping staff are so polite and after a day out, we come back to a spotless room with an abundance of fresh clean towels and clean bedding. As we have been guests here for so many years , when we arrived , there was a ‘welcome home’ basket in our room. This contained fruit, chocolates, wine and glasses. Also as a musician, this is an amazing setting for a video shoot ...we asked permission and happy to help as always (this is Hollywood after all ), I have now an amazing video for one of my songs! This thoughtful and amazing gift was from Brenda Elias... she is amazing, professional and a truly lovely person who BW are lucky to have as an employee. Our last day, on checking out , we went to Saddle Ranch to see our favourite bartender Mark to say goodbye and Brenda having finished her working day was with Carlos Morgan( yet another asset to this hotel ) . A lovely way to end our vacation to chat to these amazing people and thank them for 17 great days at the Best Western Sunset Plaza. We cannot say enough great things about this hotel but to say we are not guests anymore, we are friends . If anyone has any questions , please feel free to contact us - if you book this for your trip to West Hollywood then you won’t be disappointed - if you are like us, you won’t want to leave . Sent from my iPad less