07/05/2019 TomLobo, Camps Bay
Well we only arrived last night. Nice clean luxurious room nice hotel. But we were in shock when we went for breakfast this morning. Paying $300 a night should entitle us to more than disposable cutle... more
Well we only arrived last night. Nice clean luxurious room nice hotel. But we were in shock when we went for breakfast this morning. Paying $300 a night should entitle us to more than disposable cutlery and plates. Besides, after breakfast we are supposed to clean our own table. Hell ho! I am not even thinking about what all this garbage does to the environment. I find it shocking that we go on a vacation to rest from caring for 22 dogs, nine horses and much more, in order to find ourselves in a place where we have to clean our own table and have to eat with bendable uncomfortable plastic knives and forks. Not even in cheap hotels when I was young did I find myself in this situation. The breakfast itself is shockingly poor, they don’t seem to have heard of fruits. I would rate this a one star hotel. less
SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
We enjoyed reading your review where you found our hotel so clean, luxurious and nice. Our entire staff strives to make sure every guest has an enjoyable visit and we are happy to hear you encountered it so. As you noticed, we currently serve our complimentary hot buffet breakfast on compostable plates and disposable utensils. You will be happy to hear that we are currently working on offering ceramic dishware and flatware in addition to the compostable items. We are excited to offer our guests these two choices. We hope to welcome you back soon so you can experience this change to our Breakfast Service for yourself.