After 3 Days on a Train...
We arrived in LA at 4:45 am knowing we can't check in until much later. I called the hotel and they said sure you can wait in the lobby. That was fine with us. We arrive and they say a room won't be ... more
We arrived in LA at 4:45 am knowing we can't check in until much later. I called the hotel and they said sure you can wait in the lobby. That was fine with us. We arrive and they say a room won't be available until at least 10, which we were aware of. To our complete surprise they had us checked in in less than 30 minutes. In my opinion they didn't have to do any of that and could have made us wait, but they didn't and that speaks volumes in my book!
Aside from that, the hotel is gorgeous and the room is very spacious! We've been here less than 2 hours and we are completely satisfied. less
Sunset Plaza, General Manager at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you Shelly for taking the time to write your review. Our staff are always striving to make each guests stay a memorable one and its wonderful to hear we succeeded for you. We look forward to your next visit with us.