Best Western Plus Sunrise Inn

We’re staying here for a week and we got an amazing room. Hotel is not too far from the lake at all. Right next to the rattlesnake canyon which is great for the kids! They have complimentary breakfast which is awesome! Saves us a lot of money on food while we’re here. The room is absolutely gorgeous and the staff are very friendly and accommodating. They were able to bring us an extra mattress for all the people we hadn’t in our room. I would definitely recommend anyone coming to Osoyoos to stay at best western. less

We've stayed at the BW Sunrise in Osoyoos, BC a few times. During both of our stays the hotel has been under renovation. Aside from the balcony being off limits for one day and the breakfast lounge a bit unorganized, it was a tiny inconvenience. It was clean. We will certainly go back to this hotel again when in the area. The people are kind and the units clean and comfortable. We have a small dog so it was important to us he be welcomed. The staff even stopped to talk to him and pet him. There is a dog beach/park about a block away and the Rattle Snake Park for both adults and children right next door. Quiznos and Makia's restaurants attached and the Dairy Queen, Pizza 97, and Campo Italian restaurants within walking distance. It's a great place to stay! PS. Great Dog Parks in Osoyoos. less

Pretty standard stuff, our room was perfectly satisfactory BUT was at the end of the hall on the ground floor and the emergency exit door was propped open the whole time we were there. I would have thought this was a security issue but no one seemed concerned. We planned on a swim but the pool area was VERY busy and too noisy for our liking. Also, I would avoid parking against the back of the building as we did. Unfortunately, their sprinklers left water marks in the paint on the hood of our car. It took HOURS of polishing to clean them off. less

Above average stay with reasonable and quiet location with a decent breakfast and good pool/hot tub area. Could use updated mattresses. Not all rooms have balconies therefore be aware, however next door to amusement park. less

Stayed for one night over the Canada Day long weekend. Friend had recommended this hotel to us as they had previously stayed and enjoyed their stay, so I'm chalking it up to the hotel being overwhelmed by the guest volumes of the long weekend for our slightly disappointing stay. First disappointment was being told that we'd be charged in advance of our stay. I had previously called them to confirm whether charges would be made to my credit card (I booked for multiple families) before or after the stay, and was told that we could choose to pay card or cash while checking out. However, at check in, they told us that we would be charged in advance the whole sum, and also the deposit. Normally, this is not an issue but I was not happy because I had specifically called to confirm this and was told otherwise. The rooms were all clean and amenities provided. Two bottles of water are complimentary. We stayed in their one bedroom suite, which has two beds in a bedroom and a separate living and kitchen area. Right before bed (already around midnight), we turned on the fan in our washroom and found that the switch broke... we could no longer turn it off. Figured since we were only staying one night and wanted to get some rest, we'd just let it be and not bother calling someone at past midnight. Breakfast was included. Pretty standard continental breakfast, but they clearly had trouble keeping up with the number of guests. The coffee machine was broken for most of breakfast time, waffle mixture machine was out of mix often, and scrambled eggs were never replenished fast enough. In addition, the toaster had a "feature" where there was no automatic "pop" when the toast was done. You had to "pop" it back out yourself, and there was no signage for this. There were two fire alarms throughout the morning. I was only there for the first one, which was caused by burnt toast. I'm guessing the second fire alarm was probably the same reason. Please put some signage to tell us the toaster doesn't work automatically! Like previously mentioned, they were probably at full capacity due to the long weekend and just couldn't keep up with the large number of guests. There is plenty of parking available for hotel guests, the front desk will ask you if you have any cars. Overall, I would still consider staying here if I were to revisit. Staff in general were friendly and doing their jobs. Perhaps not over another long weekend though. less