Best Western Plus Sunrise Inn

I was apprehensive about this hotel stay due to Covid19, but was welcomed warmly by the front desk staff and they had really good dispositions. It was me and my 19 year old daughter and we both felt happy by the front desk staff. The room was clean and sanitized, and even though there was no pool/gym/full breakfast, I was pleased of the value of this hotel and will definitely stay again when I travel to the Nashville area. less

Located around halfway between Nashville International Airport and Downtown, this hotel was in an ideal location for us. It only took about 5-10 minutes to reach from BNA with a Lyft that cost around $10. Check-in was simple, we had pre-paid but they also required a debit/credit card for a security deposit. There was a small seating area where breakfast took place just by the entrance and they supplied hot water, coffee, tea and hot chocolate all day. The breakfast itself was good; there was a selection of meats and eggs, cereals, and also the beloved waffle-maker. Our room was situated on the third floor which was accessible via the elevator. The room was quiet and we were never disturbed. It was a good size and clean, it also overlooked the pool which was closed (winter). The heating was great and there was a microwave and fridge also which were useful. The room was always cleaned well on a daily basis and replenished with toiletries etc. The hotel had a self-serve laundry facility that we didn't use, along with a gym; the gym we utilized for fresh, cold water. To reach Downtown Nashville we always took the number 55 bus from the stop opposite which was quite frequent and cost just $4 per person for a day pass. The bus stop wasn't the friendliest of places, but equally it wasn't too bad and the bus was common enough that you were never standing there for too long. Southbound on the number 55 bus you can get to some fast food outlets like Taco Bell and Domino's, good places for a quick meal and only a couple of stops away. Our overall experience was standard for this type of establishment, the price was good, therefore I would recommend staying here to anyone visiting the Music City and on a budget. less

Clean rooms, excellent breakfast and only 10 mins from downtown and the Airport. they have a nice sitting area around the pool. restaurants right next door with a variety good of food. Convenient stores are less than a block away. less

I apologize to the staff that I did not get specific names. I don't believe I have ever been at a hotel where all of the staff interacted so friendly to each other as well as to the customer. I observed this from the front desk attendant, housekeeping, and the breakfast area. We stayed 2 nights and it was different staff eah day except for a couple of housekeeping I recognized. It made me feel like they cared about their jobs and the reflection on the hotel. It truly looked like the staff liked each other and wanted the customer to have a very good stay. The hotel was clean in all areas. Our room was a good size. It is always nice to have a refrigerator, microwave, and coffee pot in the room like they had. There was a very nice offering of both hot and cold items on the breakfast bar. What really impressed me was that the staff was present cleaning the food bar off, restocking, and immediately helpful if assistance was needed. There were double waffle makers to cut down on the wait time. We did use the excersie room which was small, but had treadmills. We could not get the remote to change the tv channel, but it wasn't anything we reported. I did not even notice the pool. It would have been too cool to use. Parking was well lighted and checkin/checkout went smoothly. It was close enough to downtown Nashville that Uber was not expensive to use and was always easy to book. less

Location was easy to find rooms clean and comfortable everyone so nice and willing to help breakfast was good slept really good we were close to Vanderbilt medical at 100 Oaks I had to be there Tuesday night for MRAi and back to doctors on Wednesday less