Best Western Plus Sunrise Inn

825 Murfreesboro Pike, Nashville, Tennessee, 37217-1139, United States
based on 522 reviews Trip Advisor Logo
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Best Western Plus Sunrise Inn

The Best Western Plus Sunrise Inn in Nashville, TN is conveniently located for the leisure and business traveler. This newly opened hotel is only two miles from the heart of downtown and within minutes from the Nashville International airport, the ar show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Sunrise Inn

Traveller Overview:
4.0 Rating: 522 reviews
Excellent 40%
Very Good 33%
Average 12%
Poor 5%
Terrible 8%
Rating

Amy C, wrote review 23/03/2020

Took a chance

I apologize to the staff that I did not get specific names. I don't believe I have ever been at a hotel where all of the staff interacted so friendly to each other as well as to the customer. I obse... more

Owner Response
Fearless10124136165, General Manager at Best Western Plus Sunrise Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact the hotel Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Rating

Nicole S, wrote review 22/03/2020

Would Not Refund During Coronavirus Outbreak

This hotel would not refund my money due to the Coronavirus outbreak and the inability to travel (both because of personal circumstances and the guidelines recommending against discretionary travel). ... more

Rating

samcherry60, wrote review 06/03/2020

My stay

Location was easy to find rooms clean and comfortable everyone so nice and willing to help breakfast was good slept really good we were close to Vanderbilt medical at 100 Oaks I had to be there Tuesda... more

Owner Response
Fearless10124136165, General Manager at Best Western Plus Sunrise Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact the hotel Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Rating

rockinrdhead82, wrote review 27/02/2020

Visiting Nashville

The hotel lobby and the room were clean and comfortable. The staff were very helpful and friendly. It's close to downtown Nashville. There are good restaurants around the corner from hotel. The hotel ... more

Owner Response
Fearless10124136165, General Manager at Best Western Plus Sunrise Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact the hotel Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Rating

Herschell B, wrote review 23/02/2020

Dirty Rooms

In room 205 the sheets had not been changed before our arrival, found hair on the bed. Every surface was dusty, Requested another room. Room 305 had clean sheets but the rest of the room was a varia... more

Owner Response
Crystal L, Front Office Manager at Best Western Plus Sunrise Inn, responded to this review
On behalf of entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is very important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.