Best Western Plus Suites Downtown

1330 8th Street SW, Calgary, Alberta, T2R 1B6, Canada
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Best Western Plus Suites Downtown

This hotel in downtown Calgary offers the best location for travelers looking to sample everything stunning that Alberta can dish up.

Lodging in Calgary comes in many shapes and sizes but you deserve a spacious suite at an unbeatable price.
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Suites Downtown

Traveller Overview:
4.0 Rating: 1100 reviews
Excellent 47%
Very Good 35%
Average 11%
Poor 3%
Terrible 2%
Rating

chuckbh, wrote review 03/07/2020

Taking full adavantage of COVID to save them money.

After 4 months of COVID all they can offer is a apple and juice box for "FULL BREAKFAST" My small business would be embarrassed if we were this poor. There is no excuse not act like a Hotel and not j... more

Rating

843tcampanelli, wrote review 05/06/2020

Modernized Lobby and Main Floor

The modernization of the Lobby and main is complete and looks amazing. The staff is very professional and friendly, always ready to assist you with any request. Would recommend staying with this hotel... more

Owner Response
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this review
Dear 843tcampanelli, Thank you for taking the time to review our hotel. We are happy you enjoyed your interactions with our staff. Regards, GM
Rating

ariannacA8475SQ, wrote review 02/06/2020

Great

Was great comfy and accomidating. It was clean and quiet. They had a great ambiance. They also helped us with a discount as we didn't have the correct amount so we had a reduced security deposit! All ... more

Owner Response
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this review
Dear ariannacA8475SQ, Thank you for your wonderful review. We are happy you enjoyed your stay. Regards, GM
Rating

blairandkirsten28, wrote review 26/05/2020

Different treatment if you are white vs Indigenous

The gentlemand who checked us in on the evening of Sunday the 24th was incredible and I want him to know he is a great man. He was very respdctful, kind and went above and beyond trying to search for ... more

Owner Response
George D, General Manager at Best Western Plus Suites Downtown, responded to this review
Dear blairandkirsten28, We are very sorry that what you witnessed was interpreted as racist in any form. We as a matter of standard practice now request ID/names of occupants of rooms for Contact Tracing purposes only. It is not selective, it is policy that is in place for the mutual safety of staff and guests both that we ask for names/ID. In the event that anyone develop symptoms afterwards, we need to be able to contact anyone who may have been exposed. I understand that the agent that checked you in neglected to get the full contact info for your registration so this may be why you were thinking what you witnessed was a form of racism. It was not. As I'm sure you noticed, our hotel staff is a happily diverse demographic, including First nations staff, so racism is not present, nor acceptable in any way shape or form. Had this been brought up at the time of checkout we could have easily clarified this issue. We regret any misunderstanding relative to this matter.
Rating

camishaschlosser, wrote review 26/05/2020

These guys are awesome!

Since the minute we walked through the door the the minute we left this hotel and it's amazing staff exceeded all of our expectations. The night auditors were all so nice and the young lady in the mor... more

Owner Response
George D, General Manager at Best Western Plus Suites Downtown, responded to this review
Dear camishaschlosser, Thank you so much for taking the time to write such a lovely review! We are so pleased to hear you enjoyed your stay with us, and we will pass on your compliments to all the staff! We look forward to hosting you on your next trip to Calgary! Kind regards, George Dahbour