Best Western Plus Suites Downtown

Our room was a King Executive Suite. The parking indoors in a secure underground spot in downtown Calgary was a huge plus. The lobby was our first glimpse of the interior of this hotel - it was immaculately clean, modern, and welcoming . Rohan - was the employee we booked our suite with over the phone, and also greeted us when we arrived. He was professional, courteous, and went out of his way to help us. We were both amazed at how clean the room was. I am really picky about hotel rooms, and this was by far the cleanest hotel room we have stayed in. The bathroom had been completely modernized, with sparkling white modern sink, and it looked to be a newer bath/shower. Luved the water pressure combined with excellent showerhead. The bed was very comfortable, and the best part of the room was wall to wall windows on one side. Usually in the rooms, there is one small - medium window. This window gave us a wonderful view. I had to laugh when one reviewer had a problem with the rates for the rooms, expecting a 'full breakfast' during covid. Really?? Their rates have been adjusted for all rooms because they of course can't serve meals during this time. Yes, the exterior of the building isn't real modern, and the hallways are a little dingy. Don't let that turn you off - everything else is really quite amazing, especially for the price, in this part of town. We will certainly stay here each and every time we come to calgary. less

Best western suites downtown calgary has been the most amazing hotel to stay at. they make you feel at home, comfortable, safe, and go above and beyond to make sure all your needs are met, especially through these trying times..... they truly go above and beyond. I Strongly recommend this hotel to everyone. A huge shout out to Abhi at the front desk!!!!! but also to all of the staff... from management , front desk, house cleaning, maintenance, you guys are amazing if you need a hotel this is where to stay!!!! stay safe less

Amid travel restrictions, limited breakfast, check in time delay at front desk we recollect amazing staff of front desk and room servicing. Among all Rohan at front desk was simply awesome!!! He was very attentive and caring to us during our stay. Looked after my parents by arranging cab when it was raining hailstorm in calgary. We were waiting for a cab for 1 hr. He even offered a drop in his car at night after his shift was closing. We have not yet seen this level of customer service and trust so far.. Cheers to the team.. less

Great customer service, rooms were clean and the grab & go breakfast is a great idea. Safe security entrance in the hotel. Don't book from a 3rd party, book directly on their website for the same price and get free oarking. less

In the middle of COVID 19 we were a little worried about staying in a hotel. No worries here! The reception was cleaned after each person. At check in my card was even disinfected after being returned to me. The room was very clean and comfortable. It was nice having a small kitchenette. Centrally locates too! We really enjoyed our stay!! less