A good location for bars and restaurants in Calgary
Overall our stay was great. The room was clean and everything worked great. Maybe a little dated thought. We did have an issue with the elevator one time which we did not report. For some reason i... more
Overall our stay was great. The room was clean and everything worked great. Maybe a little dated thought. We did have an issue with the elevator one time which we did not report. For some reason it would not go beyond the 14th floor! We finally had to take the stairs.
Also, when we arrived there was a man and woman outside that was in some distress and before we even had a chance to check in the Police had arrived and said they had received a 911 call.
We understand that this in no way is the hotel's fault but it did make us wonder if we had made the correct choice in booking at this Hotel.
The staff was super friendly and helpful, I would give them a 10/10.
A bagged breakfast was provided (due to Covid no regular breakfast), I did not partake but my brother who stayed a night did and said it was the standard mass produced breakfast sandwich.
Overall our stay was very good and I would stay there again for sure! Thank you! less
George Dahbour, General Manager at Best Western Plus Suites Downtown, responded to this review
Thank you for taking the time to review our hotel, much appreciated!
We apologize for the outside disturbance that occurred when you arrived, a family was dealing with a medical emergency.
We are glad you enjoyed your stay with us, and look forward to hosting you again on your next trip in to our fair city!