My family and decided to have a mini break and had a really good and relaxing time at The Best Western Plus, SOT. The reception area is quite grand and the check in was seamless. We had connecting rooms and they were both lit up by the sun in the mornings - great start!
The restaurant staff were so welcoming and accomodating. Devon attended to us on our first night, and subsequently at other times during the course of our stay and we found her very pleasant.
Kristy, the restaurant and bar manager was excellent. She made a lovely cocktail for our daughters which was totally her own creation - delicious! She was a consummate professional and ensured that our experience in the restaurant was a pleasant one. Kelly, the hostess in the restaurant on occassion also provided an excellent service.
We really had a wonderful time at the hotel, so much so that we spent an entire day indoors, using the excellent spa facilities and then having a late lunch in the lounge, rested in our rooms for a while, and then had a delicious dinner in the evening. A real break!
I must commend the breakfast too, which was yummy!
Our overall impression is that the staff are a credit to the establishment. The chambermaids were all pleasant and did a fantastic job on the rooms. Thumbs up!