We came to Calistoga to celebrate our daughter attaining her PhD. We had intended to arrive in the late afternoon, but didn’t get on the road from Santa Clara until 8pm. We were beat and a bit discouraged when we arrived at 10:30pm. Then we met Sandra the wonderful lady at the desk. She welcomed us so warmly and so sweetly, we forgot our troubles. When we explained we hadn’t had time to get dinner, she offered us some snacks from the breakfast supply. She had great recommendations for restaurants. Sandra made our evening.
The property is located about two blocks from the center of town, easily walkable to shops and restaurants. Calistoga has that wonderful small town feel, which makes strolling very pleasant.
Our room was on the second floor, which is accessible by stairs or elevator. The room is large and well appointed, with a king sized bed and a sofa sleeper that actually sleeps pretty well. The bathroom is wonderful with a large walk-in shower, and a beautiful sink area with lots of room to stow your toiletries. The room has two (!) luggage racks which is wonderful — I always wondered what hotel managers think the second guest in the room is going to do with their luggage. There is a gas fireplace, but since it is summer, we did not try it. The room is spotless and the maids do a great job servicing the room each day.
The WiFi is incredibly fast for a hotel system. The desk is nice, but it does not have any USB outlets for charging devices and only one plug-in. There is a regular outlet in the wall next to the desk. The iHome clock radio has the plug-in for older iPhones, not the lightening plug-in. It does have a USB outlet in it.
Breakfast is actually a pleasant meal. They have real plates and silverware instead of plastic silverware and paper plates. The eggs are made on sight, so they taste like scrambled eggs. The breads are fresh. The cook comes to visit the tables to make sure everything is good.
The pool and hot tub are very nice. The pool deck is large with several tables and chairs, as well as outdoor couches. The hot tub and pool have good stairs with hand rails. There are also a sauna and a steam room, as well as a bathroom which has a shower for washing the chlorine off.
In sum, this is a great property. The staff is very friendly and helpful. Especially Sandra! less