Needs a makeover
08/11/2017 ClosetoFlorida, Schaumburg, Illinois
I have stayed at 3 BW's in the last 3 nights. This one is one I could pass on next time. The chair in the room had some funky unknown stain on it. It was hard not to miss. The desk chair was kinda o... more
I have stayed at 3 BW's in the last 3 nights. This one is one I could pass on next time. The chair in the room had some funky unknown stain on it. It was hard not to miss. The desk chair was kinda of wierd also. Rest of the room was OK. Pretty noisy overall. When we checked in they were power washing the parking lot next door. This was at 10pm. A lot of noise in the hallway all night. less
sunnysingh7, General Manager at Best Western Plus Sterling Hotel & Suites, responded to this review
I apologize for the chair. We will replace it right away. Apologies for the noise. We can only tell our guests to calm down and not make noise. It takes only one guest to make that noise and disturb everyone.
They are opening a new Burger King and they were just cleaning up.
Again, it takes only one bad experience which makes the entire Hotel bad. That is not Fair.
Thank you for staying with us and hope to see you again in the near future.