Best Western Plus St. Simons

staff and lobby was great, parking is a breeze since its an exterior property. Rooms felt tight, but Updated nicely. Bathroom are larger than most old properties, bathroom will need continuous maintenance due to low ceilings and heat bathrooms hold. Got a decent price so its fine overall. less

Took three moves to get a room that was relatively "clean", had a working AC unit and didn't smell. Photos are of the third room. Front desk clerk in the evening is rude and the manager is non existent and refuses to speak to customers. Beware! Horrible customer service. No towels for the pool. Pool area was filthy. less

This hotel was extremely clean and the General Manager was very acommodating. The breakfast was very good and they cleaned the area very well after guests were finished. All the staff was very friendly and polite. less

I have to say that I took my family to Saint Simons Island and we beached hopped up and down the East Coast ! I wasn’t sure where to stay in the same Simmons area so when I talk to the best western plus staff a lady name Maquita Help me help she was very cordial we laugh together both made jokes and instantly I felt like I was talking to a friend. The rest of the staff was also really helpful and very friendly. Even though this hotel is not directly on the beach it’s was a better set up. At least that is my opinion. We were close enough to everything that it took five minutes to get to the beach or five minutes to be in a shopping area not to mention any of the amenities such as Walmart or Walgreens was right around the corner. We had a great time at the beach and a great time back at the hotel swimming in the swimming pool along with the Hot tub. Just to let you know I am not a paid person making this rating for the hotel. I’m a real person that had a real good time!! less

This was absolutely the worst hotel experience I've ever had. Someone tried to kick down the door next to mine. I called the front desk over and over and when they didn't answer, finally called the police. When my husband complained to the manager, who was visibly drunk, he kicked us out of the hotel. This is all on top of dirty facilities, no breakfast (which was advertised), a broken hot tub, and a pool area that was rented out for a family reunion. My complaint to the corporate headquarters has gone unanswered. This is a truly horrible company. less