Gross hotel and rude staff
17/01/2017 Lei6584, Lafayette, Louisiana
I had to stay at this hotel for a work function; however in will never come here again. First, when making the reservation the man at the front didn't want to help me, didn't want to answer my questio... more
I had to stay at this hotel for a work function; however in will never come here again. First, when making the reservation the man at the front didn't want to help me, didn't want to answer my questions and hung up on me. When I arrived at the hotel there were blood stains all over the sheets and comforter and black and pink mold in the bath tub. I called the front desk to ask for a change of sheets to which I was told there was nothing he could do because he could not leave the front desk. Eventually he got someone to bring me a sheet which was just a top sheet. I had to call and say again that there was blood on the comforter and the fitted sheet. The front dear man sighed and slammed the phone down. Someone eventually brought me only a fitted sheet and I had to sleep with no comforter. I let was the worst experience I have ever had in a hotel! Beware of staying here! Next time I'm staying at Lowe hotel down the street! less
BestWesternHotels, Guest Relations Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Thank you for your feedback. We always strive to exceed guest expectations and we apologize that we were not able to do this for you during your stay. We will follow-up with the hotel based upon your comments.
Best Western Hotels & Resorts