Best Western Plus Springfield Airport Inn

4445 W Chestnut Expressway, Springfield, Missouri, 65802-5824, United States
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Best Western Plus Springfield Airport Inn

Welcome to the Queen City of the Ozarks! Where you will find clean, modern rooms with many amenities. Our Springfield hotel offers cable television, microwave, refrigerator, iron, ironing board, hairdryer, free wireless and hardwired Internet, 24-hou show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
4445 W Chestnut Expressway, Springfield, Missouri, 65802-5824, United States

Reviews of Best Western Plus Springfield Airport Inn

Traveller Overview:
4.5 Rating: 1424 reviews
Excellent 69%
Very Good 21%
Average 5%
Poor 2%
Terrible 1%
Rating

brian_huskey, wrote review 31/07/2021

poor

Room was tiny, bathroom was tiny, reserved two queen beds, received 2 double beds and when I called the front desk the lady was rude and said "Thats what happens when you use third parties to book you... more

Owner Response
Tonya Goddard, Other at Best Western Plus Springfield Airport Inn, responded to this review
I'm sorry for the misunderstanding, however, our double rooms have always specified as being two queen beds.
Rating

conniedahlstrand, wrote review 29/07/2021

Not good

The room was extremely damp inside, I’m guessing high humidity outside but why so bad in the room? Maybe bad window ac unit??? Coffee in lobby was not even warm let alone hot. I mentioned it to the gi... more

Owner Response
Tonya Goddard, Other at Best Western Plus Springfield Airport Inn, responded to this review
Good morning Connie! On behalf of our entire team, I just wanted to apologize for any inconvenience you ran into during your stay with us! If you have anymore questions or concerns & would like to give me a call, you can do that as well! We really are so sorry about that and will be addressing those matters as soon as possible!
Rating

Lg2021traveler, wrote review 25/07/2021

Why the carpet.

I usually don’t write reviews, however I’m going to try and help out this business and any other guest that might need an honest opinion. The room sheets are clean, the room smelled too musty. I’m bl... more

Owner Response
Tonya Goddard, Other at Best Western Plus Springfield Airport Inn, responded to this review
Good morning. On behalf of our entire team, I just wanted to say thank you for the review and apologize for any inconvenience you ran into during your stay with us! I will be sure to pass these notes along to our team, and have that looked into asap!
Rating

Escape31704640577, wrote review 25/07/2021

EV Friendly Hotel (call ahead for reservation: J1772 and Tesla destination chargers)

We found that this hotel had a Tesla destination charger plus a J1772 charger. Call ahead and they will put traffic cones in the charging spot to save it for you! Very friendly staff and very clean a... more

Owner Response
Tonya Goddard, Other at Best Western Plus Springfield Airport Inn, responded to this review
On behalf of our entire team, I just wanted to thank you for such an amazing review! We appreciate all guest feedback and are so glad you enjoyed your stay with us! I will be sure to pass along all of the kind words. If there's ever anything we can do to be of any assistance with any future travel plans, don't hesitate to let us know!
Rating

Dixie4145, wrote review 22/07/2021

Clean and Quiet...and very accomadating!

Flew in one day, picked up a puppy and then left the next, so it was a short visit. The receptionist was great and the rooms although small, were very adequate. Nice and clean even though it was a "pe... more

Owner Response
Tonya Goddard, Other at Best Western Plus Springfield Airport Inn, responded to this review
On behalf of our entire team, I just wanted to thank you for such an amazing review! We appreciate all guest feedback and are so glad you enjoyed your stay with us! I will be sure to pass along all of the kind words. If there's ever anything we can do to be of any assistance with any future travel plans, don't hesitate to let us know!