Satisfactory in all respects, just don't eat breakfast
20/02/2019 Excursion03675012236, Chicago, Illinois
This short one-day stay was satisfactory in all respects except one. Clean, quick check-in/out, room in good condition, everything worked as it should, supplies in room ready to use...in short, it was... more
This short one-day stay was satisfactory in all respects except one. Clean, quick check-in/out, room in good condition, everything worked as it should, supplies in room ready to use...in short, it was as one would expect it to be. I would stay there again if in this area. That said, I never expect much in the way of quality in the "free" breakfast. I usually just expect the coffee to be hot and plenty of it. That said, I did look over the hot food items and it was pretty poor. Some advice for all the hotels I stay at that have the breakfast deal....if you are going to make the effort, then MAKE THE EFFORT. If not, then just have lots of good, hot coffee and don't make yourself look bad. less
Katy R, Manager at Best Western Plus Springfield Airport Inn, responded to this review
Great Review!!! We love that you had a good stay and look forward to guest like you, we enjoy you as much as you do us! Next time please stop and actually try our food we do not buy from a wholesaler and we crack all our eggs daily and use Jimmy Dean sausage, Pillsbury Cinnamon rolls and Major brand cereals and oatmeal, greek and regular yogurt and over 10 fresh condiments for the waffles and yogurt station. We have bagels, cream cheese, english muffins, whole wheat bread and several gluten free options including almond milk. But in Addition to that I do regret that you were not pleased and hope future stays at this particular BW can be guaranteed. Please let us know if we can be of any assistance in the future!