Best Western Plus Spring Inn & Suites

353 E Louetta Road, Spring, Texas, 77373-2696, United States
based on 156 reviews Trip Advisor Logo
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Best Western Plus Spring Inn & Suites

The Best Western Plus Spring Inn & Suites is conveniently located near major business centers such as The Woodlands and George Bush Intercontinental Airport (IAH), major restaurant chains, entertainment and attractions near Spring, Texas.

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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Spring Inn & Suites

Traveller Overview:
4.0 Rating: 156 reviews
Excellent 63%
Very Good 17%
Average 3%
Poor 2%
Terrible 12%
Rating

slands6567, wrote review 23/06/2020

Roachs in room

Front desk service is rude. Had roachs in my room. Could not get more than 2 towels for 2 guests staying 2 nights without begging staff. I was not given any discount on room when I took dead roach to ... more

Owner Response
Brandon H, General Manager at Best Western Plus Spring Inn & Suites, responded to this review
I am sorry to hear of the pest issues you experienced. If you would like to contact me directly, I'd be delighted to speak with you more about it. Please know this is not the standard experience to expect when staying with us and I will look into this issue immediately.
Rating

hank3025, wrote review 09/03/2020

BW Spring, Texas

I was enjoying a staycation and this BW was very affordable and close to the highway which made it very easy to get on the road and to my various destinations. The staff was so pleasant and helpful. I... more

Owner Response
rushpatel1989, General Manager at Best Western Plus Spring Inn & Suites, responded to this review
We appreciate for taking time & fill out this survey. Thank you very much for your business & please let us know when you back in town, we will be more than happy to assist you. Rashesh Patel - G.M
Rating

958donnells, wrote review 07/03/2020

Mad Customer

Manager was very rude. Was staying 4 nights. The rudeness made me find something else the next day. Refuse to stay where I’m not welcome plus spending my money I work hard for never again. The Clerk i... more

Owner Response
rushpatel1989, General Manager at Best Western Plus Spring Inn & Suites, responded to this review
Sorry for any inconvenience to you but could you please let us know in detail what exactly happened with you. Because we try to find out your stay we can't find it. I would humbly request you to provide your sate of stay & last & first name so we can check our record. If you know your room no that will be great. Once again sorry for any inconvenience to you. Rashesh Patel - G.M
Rating

CDsmith77, wrote review 03/03/2020

Team Meeting

Room is nice and clean. Staff is friendly and helpful. Restaurants are easy to get to. Air Conditioning worked really well. Check In and Check out was a breeze. Breakfast was good and a lot of optio... more

Owner Response
rushpatel1989, General Manager at Best Western Plus Spring Inn & Suites, responded to this review
We appreciate for your valued feedback & thank you very much for staying with us. Please let us know for your future requirements we will be happy to help you out. Thank You Rashesh Patel - G.M
Rating

georgevL1228VU, wrote review 03/03/2020

Excellent Hospitality

Great hotel We had a large group of us from my company who stayed at this hotel for a staff meeting down the street. Great meeting room and very clean and extremely Friendly front desk and staff. Fel... more

Owner Response
rushpatel1989, General Manager at Best Western Plus Spring Inn & Suites, responded to this review
We appreciate for taking time to fill out this survey. Thank you very much for your business & please don't hesitate when you comes back in future, we will happy to help you out. Thank You Rashesh Patel - G.M