Best Western Plus Spring Inn & Suites

353 E Louetta Road, Spring, Texas, 77373-2696, United States
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Best Western Plus Spring Inn & Suites

The Best Western Plus Spring Inn & Suites is conveniently located near major business centers such as The Woodlands and George Bush Intercontinental Airport (IAH), major restaurant chains, entertainment and attractions near Spring, Texas.

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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
353 E Louetta Road, Spring, Texas, 77373-2696, United States

Reviews of Best Western Plus Spring Inn & Suites

Traveller Overview:
4.0 Rating: 160 reviews
Excellent 61%
Very Good 18%
Average 3%
Poor 2%
Terrible 13%

575missyl, wrote review 18/10/2020

The rudest Most condescending female front desk agent

I have never in my life felt like I wanted to walk next-door to a lower rated hotel to stay due to her delusions of grandeur of herself and her position as a front desk agent for Best Western. She pro... more


B6547NVcourtneya, wrote review 12/09/2020

Worst Hotel Experience Ever

My family and I checked into this hotel on Tuesday, September 8th, after being fed up with their service for days, I emailed the general manager, which you will find below... I specified all the detai... more


Departure253490, wrote review 09/09/2020

Worst front desk manager ever!!

Front desk supervisor Serita was the most rude person and does not belong in this type of job. We personally watched several customers cancel and leave because of her rudeness. She also was cancelling... more


bemery76, wrote review 23/07/2020

Best Western Spring, TX

My husband and I live in the Houston area, and just wanted to have a night away. We have been feeling couped up with the Coronavirus being active right now. We decided to stay at the Best Western Pl... more


slands6567, wrote review 23/06/2020

Roachs in room

Front desk service is rude. Had roachs in my room. Could not get more than 2 towels for 2 guests staying 2 nights without begging staff. I was not given any discount on room when I took dead roach to ... more

Owner Response
Brandon H, General Manager at Best Western Plus Spring Inn & Suites, responded to this review
I am sorry to hear of the pest issues you experienced. If you would like to contact me directly, I'd be delighted to speak with you more about it. Please know this is not the standard experience to expect when staying with us and I will look into this issue immediately.