Best Western Plus Spasskaya

2A Lenina Street, Tyumen, 625003, Russia
based on 318 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Plus Spasskaya

The Best Western Plus Spasskaya is located in one of the most important business cities and also prominent in the political and cultural life of the country in Russia, Tyumen. The city is also known to be the transportation hub and industrial center show more

Pets not accepted
Check-in & Check out14:00:00 | 12:00:00
2A Lenina Street, Tyumen, 625003, Russia

Reviews of Best Western Plus Spasskaya

Traveller Overview:
4.5 Rating: 318 reviews
Excellent 61%
Very Good 27%
Average 5%
Poor 3%
Terrible 1%
Rating

Miragha-Seyidov, wrote review 21/10/2018

Hotel staff is not welcomed

Well, i have arrived at 10 pm for one night. Upon arrival time i was very tired and asked about late departure time, where received confirmation from the reception desk that i can check out until 04:0... more

Owner Response
Виталий С, Генеральный директор at Best Western Plus Spasskaya, responded to this review
Good afternoon, Miragha! Thank you for your review! We are very sorry that there was a misunderstanding situation during your accommodation at our hotel. The situation was about “Late departure” service: you specified if the late check-out from our hotel was possible, and front office member confirmed that the late check-out was possible (at our hotel this service is called “Late departure”). “Late departure” service is paid according to The Hotel Rules; either you can find this information in the price list at the front desk. Check-out time at the hotel is 12 o’clock in the noon; at our hotel you can stay in the room until 2 o’clock in the afternoon without extra payment; check-out after 2 o’clock is called “Late departure” service and paid according to the price list. “Late departure” service was provided to you at 4 o’clock in the afternoon without extra payment. Complementary bottle of water is put in the room on the day of arrival. We also want to know more about breakfast: we would appreciate if you will describe what was wrong at breakfast and what in the assortment of dishes did not suit you. We are looking forward to get in touch with you, our e-mail address is: fom@hotel-spasskaya.ru Thank you very much for your review! Have a nice day! Vitaly Samoilik general manager
Rating

keltchick, wrote review 10/12/2017

Lovely hotel, v helpful staff

We stayed here one night. Rooms are very well appointed lobby bar and restaurant furnishings are tasteful and comfortable.the food for dinner was excellent. Cakes were disappointing and the breakfast ... more

Owner Response
Виталий С, Генеральный директор at Best Western Plus Spasskaya, responded to this review
Dear keltchick, Thank you very much for your review! We are looking forward to your next visit. Best regards, CEO, Samoilik Vitaliy
Rating

BharaliB, wrote review 30/10/2017

Great Hotel to stay

The rooms are of adequate size, clean with spacious toilets, free toiletries, tea maker. Friendly hotel staff. A well laid breakfast that suites different tastes. A bar cum restaurant at lobby level. ... more

Owner Response
Виталий С, Генеральный директор at Best Western Plus Spasskaya, responded to this review
Dear BharaliB, Thank you very much for your review! We are looking forward to your next visit. Best regards, CEO, Samoilik Vitaliy
Rating

EWinNZ, wrote review 02/10/2017

Comfortable hotel

This is a lovely, comfortable, and well run hotel. The room was excellent -- comfortable bed with good sheets, plenty of pillows, enormous bathtub for soaking in. Breakfast was pretty typical for Russ... more

Owner Response
Виталий С, Генеральный директор at Best Western Plus Spasskaya, responded to this review
Dear EWinNZ, Thank you for choosing Best Western Plus Spasskaya Hotel! We really appreciate your taking time to share a review about your stay and thank you for all your comments. We are looking forward to your next visit. Vitaly Samoilik general manager
Rating

Christine F, wrote review 24/08/2017

Well kept hotel with little restrictions

The Best Western is located close to all interesting parts in the old centre of Tyumen. The service is very friendly and supportive and overall the quality is very good. Particularly the break-fast bu... more

Owner Response
Виталий С, Генеральный директор at Best Western Plus Spasskaya, responded to this review
Dear Christine! Thank you so much for your review! We are really glad that you have chosen our hotel for your stay. We will certainly pay attention to all the shortcomings you have written about and the appropriate measures will be taken. Hope you will choose Best Western Plus Spasskaya for your nex stay! Best Regards Vitaly Samoilik, general manager