Best Western Plus Southpark Inn & Suites

120 W Rieck Road, Tyler, Texas, 75703-3701, United States
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Best Western Plus Southpark Inn & Suites

From the Canton Trade Days to the recreation at Tyler State Park, theres no end to the options for visitors at our Tyler, TX hotel.

Students, faculty, staff and their loved ones at Tyler Junior College and the University of Texas Tyler all c
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
120 W Rieck Road, Tyler, Texas, 75703-3701, United States

Reviews of Best Western Plus Southpark Inn & Suites

Traveller Overview:
4.5 Rating: 429 reviews
Excellent 69%
Very Good 22%
Average 4%
Poor 0%
Terrible 2%
Rating

tella1701, wrote review 12/04/2021

Travel to Tyler for the weekend

The room itself was perfect for my friends and myself, the size of the room gave us all the space we needed for a party of 3. The furniture was dated and worn and the room lighting was minimal. As wom... more

Owner Response
Sophia Gutierrez, Owner at Best Western Plus Southpark Inn & Suites, responded to this review
Hello, Thank you for your time and valuable feedback. We always welcome our guest's ideas and suggestions. We will surely forward your valuable feedback to our team for improvements. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
Rating

DRobII, wrote review 29/03/2021

Very nice hotel for the price.

My stay at the Best Western this past weekend was very nice. Check in was quick, and check out was even quicker. They take proper Covid measures, even with breakfast, and are easily available to answe... more

Owner Response
Sophia Gutierrez, Owner at Best Western Plus Southpark Inn & Suites, responded to this review
Hello, Thank you for your time and valuable feedback. We always welcome our guest's ideas and suggestions. We will surely forward your valuable feedback to our team for improvements. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
Rating

U6773FBandyg, wrote review 10/03/2021

Worst hotel experience ever

My wife and I checked into the hotel on a Sunday evening for a 3 night stay. We left Monday morning for the day. We returned Monday evening to find the room totally as we left it, including dirty towe... more

Owner Response
Sophia Gutierrez, Owner at Best Western Plus Southpark Inn & Suites, responded to this review
Hello, Thank you for sharing your review. We apologize for the inconvenience faced by you and, we regret that you had an unpleasant experience. We are actively investigating your feedback with our management for prompt action and will reach out to you for further information.
Rating

312elyane, wrote review 19/02/2021

I’ll blame it on bad timing

Maybe coming down during the horrible TX storm was just bad timing but after finding out that surrounding hotels still had power, water, internet & cleaned entryways so guests wouldn’t have to walk on... more

Owner Response
Sophia Gutierrez, Owner at Best Western Plus Southpark Inn & Suites, responded to this review
Hello, Thank you for sharing your review. We apologize for the inconvenience faced by you and we regret that you had an unpleasant experience. We are actively investigating your feedback with our management for prompt action and will reach out to you for further information.
Rating

Jwtheduke52, wrote review 08/02/2021

very clean and enjoyable stay

Every time we go to Tyler ,Texas we stay at this Best Western. It has always been clean and the staff has been friendly. The Hotel is close to a pharmacy, fast food places and dine in restaurants. We ... more

Owner Response
Sophia Gutierrez, Owner at Best Western Plus Southpark Inn & Suites, responded to this review
Hello, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep staying with us!