Another Wonderful Stay!
09/01/2017 neverpromised, Denton, Texas
I reviewed this hotel back in 2014 after an unexpected 3 week stay when my father was in the ICU in Tyler. I'm coming back to update! We have stayed here a few times since then when we have had to com... more
I reviewed this hotel back in 2014 after an unexpected 3 week stay when my father was in the ICU in Tyler. I'm coming back to update! We have stayed here a few times since then when we have had to come back to Tyler for medical appointments. Most recently, we stayed there a week at the end of December 2016 when my father was again in the ICU. While it was a stressful time, my family and I felt good knowing we have the Best Western to stay at. We feel safe there and it is a good location - right next door to a Walgreens with several restaurants nearby.
Again, all of the staff were extremely friendly, professional, and compassionate. They were very understanding when we were trying to make reservations as we were unsure when exactly we would be arriving or departing. They worked with us as our leave date changed throughout the stay.
As always the room was spacious and so clean. The mini fridge and microwave were great. The free hotel breakfast is really good and consistent. Again, we used the washer and dryer on the second floor and it worked perfectly.
I highly recommend this hotel. The staff are wonderful, the rooms are very spacious, the hotel is quiet and safe. Thank you again for another wonderful stay during a difficult time in our lives. less
Kip J, Owner at BEST WESTERN Plus Southpark Inn & Suites, responded to this review
Thank you so much, 'Neverpromised"! We always appreciate positive reviews. It is our pleasure to be of service in your time of need, and any time. I hope we see you again real soon for just a fun, leisure trip.
Thank you again for all the kind words! We look forward to serving you all in the future.