Best Western Plus Southpark Inn & Suites

120 W Rieck Road, Tyler, Texas, 75703-3701, United States
based on 413 reviews Trip Advisor Logo
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Best Western Plus Southpark Inn & Suites

From the Canton Trade Days to the recreation at Tyler State Park, theres no end to the options for visitors at our Tyler, TX hotel.

Students, faculty, staff and their loved ones at Tyler Junior College and the University of Texas Tyler all c
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Southpark Inn & Suites

Traveller Overview:
4.5 Rating: 413 reviews
Excellent 69%
Very Good 22%
Average 4%
Poor 0%
Terrible 2%
Rating

613judithr, wrote review 15/01/2020

Nice relaxing hotel

Our hotel room was clean and spacious as a double-queen room with a couple of sitting chairs and a small table and a large desk with a desk chair. We never had any trouble with the Internet. Breakfa... more

Owner Response
SophiaGSM, Guest Relations Manager at Best Western Plus Southpark Inn & Suites, responded to this review
Hello, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
Rating

TXSher, wrote review 27/12/2019

Convenient

Clean and spacious room. Parking is an easy walk to the front door. Convenient to south side shopping and restaurants. Front desk staff were happy and quick. Breakfast had plenty of choices. It’s my g... more

Owner Response
SophiaGSM, Guest Relations Manager at Best Western Plus Southpark Inn & Suites, responded to this review
Hello, Thank you for the incredible review. We are so glad we were able to provide you with such a pleasant experience, and we hope to see you very soon!
Rating

Zeba4, wrote review 22/12/2019

Super customer service

Stayed for two nights with family. Nice clean room and bathroom. ,comfortable bed. Breakfast was good and plenty items. Location is super. Walgreens right next to the hotel across the road and family ... more

Owner Response
SophiaGSM, Guest Relations Manager at Best Western Plus Southpark Inn & Suites, responded to this review
Hello, We get inspired by the great feedback and comments we receive from the guests like you! We thank you for your support and hope you visit Best Western Plus Southpark Inn & Suites repeatedly.
Rating

Frank S, wrote review 13/12/2019

No 4-Star Hotel Here! Keep Looking

Tyler,TX is a great place but definitely short on 4-Star Hotels. In fact, this Best Western in the only one! After a two-night stay, my experience here rates at 1.5 -2.0 stars and was a terrible disap... more

Owner Response
SophiaGSM, Guest Relations Manager at Best Western Plus Southpark Inn & Suites, responded to this review
Hello, We are sad to see you unhappy. We apologize for the incidences that you experienced during your stay with us. We will look into each issue that you have noted, in an attempt to correct and improve these concerns. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

1dallasalice, wrote review 11/12/2019

Nice outside - Smelly and dirty small room

This hotel looks nice on the outside. However, the hotel simply smells! The carpet is dirty, the lobby and room smelled, and there was even a big greasy spot on the desk chair where someone had obviou... more

Owner Response
SophiaGSM, Guest Relations Manager at Best Western Plus Southpark Inn & Suites, responded to this review
Hello, We are sad to see you unhappy. We apologize for the incidences that you experienced during your stay with us. We will look into each issue that you have noted, in an attempt to correct and improve these concerns. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.