2-Room Suite Came To Our Rescue AGAIN!!
06/08/2019 V77MPdavidt, Tyler, United States
Once again, as in 2 years before, as we live in Tyler TX, we had a home emergency - this time with a non-working air conditioner in July in Texas(!), we needed a place to stay; so, as we did before, w... more
Once again, as in 2 years before, as we live in Tyler TX, we had a home emergency - this time with a non-working air conditioner in July in Texas(!), we needed a place to stay; so, as we did before, we stayed at Best Western on Rieck Rd. in Tyler for several nights while our A/C was being repaired. As before, room was sparkling clean, free breakfast was a plus, very quiet inside the building. Personnel were ALL exceptionally professional and helpful, friendly and pleasant - front desk, food servers, housekeeping personnel = all are great. l hope not to have another home maintenance emergency, but, if so, we will be happy to stay at Best Western again! less
SophiaGSM, Guest Relations Manager at Best Western Plus Southpark Inn & Suites, responded to this review
We are sad to know that your home ac was not working in July month in texas. However, thank you for choosing Best Western Plus Southpark Inn & Suites for your refuge.
We are thrilled to know that you choose us again after two years. Thank you for remembering us in such a circumstance. We are also pleased that as before you found the room sparkling clean, enjoyed free breakfast, peaceful room, you relished the work of our helpful and professional team.
Thank you for recognizing and praising each person's work that you liked. We are lucky to have you as our guest. We hope you come back again soon, not for the home emergency, but to take part in your life celebrations.
Our team of Best Western Plus Southpark Inn & Suites are always ready to host you in future.