When it was good
06/04/2018 cfreedma, Sydney, Australia
If you are shopping for a budget hotel (usually price is paramount) then Best Western would appear to be one of your better bets. Having stayed at all three Best Westerns around LAX, I would say that ... more
If you are shopping for a budget hotel (usually price is paramount) then Best Western would appear to be one of your better bets. Having stayed at all three Best Westerns around LAX, I would say that my experiences have been generally positive. In the case of the establishment in Lawndale, for reasons to boring to discuss, I recently found myself staying there on three separate occasions within a month's time. The result was anything but consistent. When it was good, it was very good. But when it was bad, it was disappointing.
My first stay was by far the best. For reasons unknown, I was given a very large room, more of a genuine suite, with two large televisions, a separate seating area completel with kitchen sink. Located at the back of the building (the odd numbered rooms on the second floor) it provided a very comfortable overnight stay.
The second time however I was provided with a room down the same corridor but on the even numbered side of the hall. The room was of standard size though much smaller than my previous one.
The third visit was disappointing. The room was by the highway in the front of the building and of a size inbetween the two other rooms. But this time a call to me had trouble getting through because initially the front desk claimed I wasn't there and then connected my friend to the wrong room. But the real trouble hear was that a requested wake up call never came through. To me this is the worst fault of any airport hotel. It can mean missing a flight and being stranded. Fortunately I woke up on my own and was able to hustle and get to the airport on time.
One major issue about staying at this establishment is its distance from the airport. Traffic can make the shuttle trip unhappily extended. If traffic is light the time is about 10-15 minutes. But in heavy traffic the time can be 25-30 minutes. My third stay I had to wait 30 minutes for the shuttle to arrive and then another 25 minutes for it to make it to the motel. So if you are going to use the shuttle make sure you phone as soon as you get your luggage if not before.
Included breakfast is what you can expect at a budget hotel. The only oddity is the fascination here with mechanizing as many parts of the process as possible. The surrounding area is mostly nondescript with the usual fast food outlets and Starbucks in walking distance. less
BWSBH, Assistant General Manager at Best Western Plus South Bay Hotel, responded to this review
Dear Guest cfreedma,
Thank you for your detailed review on your stays at the Best Western Plus South Bay Hotel. We're pleased that you had a great first stay at one of our large room that was available at time. Perhaps that was a nice upgrade. Our location is indeed ideal and is central to most LA area attractions such as Disneyland, Universal Studios and known beaches such as Venice and Santa Monica. Out property is close to LAX airport and just minutes away. We'd like to give headway because of the traffic. Our breakfast room just opened and offers breakfast buffet with hot items. See you again soon.