OK, but needs a lift to match the BW Plus designation
03/06/2019 inkwave17, Switzerland
I've stayed here a few times in the past while visiting family in the area. This most recent visit was a mixed bag, but overall it's still probably one of the nicer places to stay in Sonora. The staff... more
I've stayed here a few times in the past while visiting family in the area. This most recent visit was a mixed bag, but overall it's still probably one of the nicer places to stay in Sonora. The staff were all very friendly and it's conveniently located. Also a plus for tourists is that the Yosemite bus picks up directly at the hotel. Free newspapers and internet, pleasant and well-maintained pool/hot tub area. Mini-fridge and microwave in the room were great to have.
The cafe next door that used to serve breakfast has closed and been replaced with a fairly standard breakfast buffet with hot & cold offerings as well as 'grab-and-go' items. Nothing amazing, but the people working there were nice and kept things well-stocked and organized.
Every morning there were multiple empty cases of beer and pizza boxes at at all the trash cans, which didn't look very classy. I believe this is due to the many contractors who are staying at the hotel long-term (they also almost completely filled the parking lot every night with large trucks which meant I could never park near my room). While it was generally quiet at night, the trash cans should probably be cleaned up more regularly. There were also a lot of room doors ajar in the evenings, which made me a bit uncomfortable, especially as all rooms are on exterior hallways (even the 'interior' ones are not really closed off to the outside). The pile of old hotel furniture sitting in the parking lot also detracted from the looks of the property.
My room itself was large but felt a bit tired overall and the heating/AC unit was so incredibly loud that we finally had to just turn it off in order to sleep.
For the price charged, I felt it could have been better. Certain facilities are nice, others need upgrading so it just feels inconsistent and the design is definitely not 'stylish and modern' as claimed on the BW Plus brand guidelines. That being said, hopefully the work being done will bring this place up to speed to match the friendly staff and great location. less