Outstanding Hotel in Every Way!
29/11/2016 Meleani W, Twain Harte, CA
We checked into the Best Western after a harrowing drive down 108 in a huge snow storm without 4 wheel drive, so I was pretty stressed. We were greeted pleasantly, and after explaining our situation ... more
We checked into the Best Western after a harrowing drive down 108 in a huge snow storm without 4 wheel drive, so I was pretty stressed. We were greeted pleasantly, and after explaining our situation (we couldn't go home) Teresa at the front desk worked to find a lower rate for locals. It came out about $30 cheaper than the lowest internet rate I had searched for earlier. Then she gave us a bottle of wine (probably something they h ad leftover special from Thanksgiving holiday for guests) and was so pleasant and helpful, taking the edge off my stress level. The room itself was immaculate, large, and very comfortable. Internet connection was quick and easy, altho they also have a couple computers in the lobby to use for guests. The stay included a free full breakfast at the restaurant next door with four choices, or a $5 credit towards whatever we wanted on the menu. We were extremely pleased with EVERYTHING at this Best Western and highly recommend it to anyone coming to the Sonora area for a vacation. less
travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
After a fearsome trip in the season's first big snow, we are pleased that we could offer a "home-away-from-home". We do have local emergency rate for special situations, at special times. The wine our team offered was a perk we give to guests on special occasions, like anniversaries, honeymoons etc. We are pleased that you enjoyed your experience!