Decent room but poor service
We stayed at BW Plus Skagit Valley on the way to and from North Cascades National Park. The room itself was decent; not the cleanest or newest, but comfortable enough to get a good night's sleep befor... more
We stayed at BW Plus Skagit Valley on the way to and from North Cascades National Park. The room itself was decent; not the cleanest or newest, but comfortable enough to get a good night's sleep before heading out to the park. One thing to note is that when we stayed there, there were a bunch of folks hanging out outside of the hotel during all hours of the day; we weren't sure if they were being provided housing at the hotel through some sort of government program, and they didn't bother us, but it was just a bit odd and slightly uncomfortable. Also, the front desk staff here was quite unprofessional; we asked for grab and go breakfast because we planned to leave very early the next morning, and all they did was write a note on a post it and leave it somewhere in the back. The lady who was assisting us also seemed to be unsure of what offerings were available for breakfast and even offered to go out and buy bananas for us at the supermarket... Unsurprisingly, our breakfast was not ready for us to grab the next morning, and we were delayed while the morning staff person walked to the kitchen to grab us a few yogurts and apples (no bananas, by the way). Overall, this is a fine place to stay for a night or two if you just need a place to sleep, but don't expect anything great in terms of service or atmosphere. less
Tina M, Other at Best Western Plus Skagit Valley Inn and Convention Center, responded to this review
Thank you for sharing your experience, and I'm sorry to learn that you did not fully enjoy the breakfast service,
accommodations and hospitality that we hold to such a high degree of importance in our hotel. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.