Best Western Plus Silverdale Beach Hotel

3073 NW Bucklin Hill Road, Silverdale, Washington, 98383-9190, United States
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Best Western Plus Silverdale Beach Hotel

The pool, sauna, hot tub, and gym closed until further notice due to health reason. Breakfast is limited to Grab & Go Only until further notice. Housekeeping is maintaining limited service.

Please be advised that the State of Washington is r
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Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
3073 NW Bucklin Hill Road, Silverdale, Washington, 98383-9190, United States

Reviews of Best Western Plus Silverdale Beach Hotel

Traveller Overview:
4.5 Rating: 1248 reviews
Excellent 54%
Very Good 28%
Average 10%
Poor 4%
Terrible 2%
Rating

hbrand55, wrote review 18/10/2020

Very poor experience

We stayed here recently and found that the air-conditioning in the entire building was out. No one bothered to tell us at check-in, we had to discover it after our room reach 75° in the evening. When... more

Owner Response
Genie Pruitt, General Manager at Best Western Plus Silverdale Beach Hotel, responded to this review
Hello and thank you for leaving a review about your recent stay. I am sorry to see you had a negative experience with us. Our air conditioning unit has been down for some time so rates have been adjusted and notes are left online for guests to see prior to booking. Since the weather has been in the 50's, we are no longer making calls since the air conditioning unit would not blow below 66 degrees normally. Since the central air system was shut down, the temperature the room was last at is what shows on the thermostat. Our housekeeping team does check the temperature in each room prior to us selling to ensure no rooms are warm. I sincerely apologize you felt the customer service and your stay was poor. Please let me know if there is anything we can do for a future stay for you.
Rating

43toddw, wrote review 23/09/2020

Hidden Gem

We were simply looking for a place to stay near water, so used Best Western points at this location. Views are amazing, area so quiet on water view side, and relaxing was super easy. Front desk staff... more

Owner Response
Genie Pruitt, General Manager at Best Western Plus Silverdale Beach Hotel, responded to this review
Good afternoon @43toddw and thank you for such an incredible review! Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. I agree that our staff members really enjoy being here for themselves and for our guests. Hospitality means many things and we try to articulate this as best as possible. With 151 rooms in our building, a select few are suites. We offer 3 different types of suites here and the one you were in was our king-corner-view. This room is considered a suite since it has a fire place, jetted tub, safe, and larger balcony with a set up on it. With the balcony and location of the room (being closest to the water front), it is a more romantic room. Our king-large-view is another popular suite and sounds to be more of what you were looking for. This room has the king bed, sofa bed, sitting area, jetted tub, fire place, and safe. It does not have an adjoining room that is sold with it for a single price but it does have a room next door that does adjoin; just sold separately. Your review, again, was amazing and we couldn't be happier that we exceeded your expectations during this difficult time. We hope to see you again in the future for another superior stay. Please contact the hotel if there is anything else we can do for you. Best regards and stay safe!
Rating

danielwfrech, wrote review 11/09/2020

Silverdale Aug 2020

It is hard to rate a hotel in this time of restrictions (COVID Pandemic). Best Western is safe and respectful for the measures needed to assure some isolation, cleanliness, and modified procedures fo... more

Owner Response
Genie Pruitt, General Manager at Best Western Plus Silverdale Beach Hotel, responded to this review
Good afternoon @danielwfrech and thank you for taking the time to post a review about your recent stay! Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you, and your dog, will come back and see us again soon!
Rating

ralverde, wrote review 30/08/2020

Great Hotel/Central Location

This was a really nice place to stay, and I will definitely consider staying here again next time I'm on the peninsula. There is another good hotel in town, so whichever one is less expensive will pr... more

Owner Response
Genie Pruitt, General Manager at Best Western Plus Silverdale Beach Hotel, responded to this review
Hello @ralverde and thank you for taking the time to leave such a detailed review! We appreciate all feedback and knowing where we might have lacked to ensure we make these corrections! We hope you will come back and see us again soon. Stay safe and thank you again.
Rating

mynameisD, wrote review 21/08/2020

nice stay

room was clean and we had plenty of supplies. front desk help were friendly. to go bag for breakfast due to Covid... stay was close to food and shopping and tourist locations. The hotel was under con... more

Owner Response
Genie Pruitt, General Manager at Best Western Plus Silverdale Beach Hotel, responded to this review
Good morning @mynameisD! Thank you for the review about your recent stay. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.