Best Western Plus Silver Creek Inn

801 Cedar Point Boulevard, Swansboro, North Carolina, 28584-8015, United States
based on 336 reviews Trip Advisor Logo
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Best Western Plus Silver Creek Inn

Close to North Carolina beaches, historic Swansboro and pristine Emerald Isle beach, the North Carolina Aquarium and more, this Swansboro hotel offers unbeatable value for every stay.

We are located less than few miles from Emerald Isles Pri show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
801 Cedar Point Boulevard, Swansboro, North Carolina, 28584-8015, United States

Reviews of Best Western Plus Silver Creek Inn

Traveller Overview:
4.0 Rating: 336 reviews
Excellent 41%
Very Good 36%
Average 9%
Poor 5%
Terrible 6%
Rating

vanessa07052021, wrote review 06/02/2021

It’s just ok

This hotel is OK. It’s clean. Needs to be updated. They did not make known any additional precautions that they were taking for Covid with respect to cleaning the rooms before you got there. The showe... more

Owner Response
Shannon Wilson, General Manager at Best Western Plus Silver Creek Inn, responded to this review
Dear vanessa07052020 Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Currently our team members wear a mask and keeps social distance in all public area. We have installed clear barrier at front desk to keep safe distance between guest and our team members. We have installed hand sanitizing station at front desk and by each elevator entry on every floor. We sanitize each room upon cleaning. Our breakfast host serves hot breakfast with a safe barrier and all cold items such as muffins, bread and bagels are individually wrapped as per requirement. Our team members do sanitize front desk area, coffee station, elevator buttons and other public area multiple times a day to stop the spread. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 2523939015. Sincerely, Shannon
Rating

Doug H, wrote review 02/01/2021

Exceptional service

Jackie at the front desk was very pleasant to work with. Each time I walked through the reception area she always greeted me and always check to make sure I had everything I needed. I met a young lady... more

Owner Response
Shannon Wilson, General Manager at Best Western Plus Silver Creek Inn, responded to this review
Dear dwharris0317 Thank you for your valuable stay at Best Western Plus Swansboro - Emerald Isle Area. We are very appreciative of your honest review on TripAdvisor. Our team does take a pride in their job to the best of their capacity. Your kind words and appreciation of their hard work will be shared and recognize appropriately. We look forward to serving you another great stay on your return trip to coastal NC. Regards, Shannon along with Team Best Western Plus
Rating

c21gbailey, wrote review 28/12/2020

Always Welcome Here

I normally stay here a lot. But, with Covid I have not-But always welcome from the time you come in, to the time you leave. I had wondered how they would set up their Breakfast because of Covid-It was... more

Owner Response
Shannon Wilson, General Manager at Best Western Plus Silver Creek Inn, responded to this review
Dear c21gbailey It was our absolute pleasure to welcome you to our Best Western Plus hotel in Cedar Point, NC during your recent visit to this part of the coast! Thank you for letting us know via your feedback in TripAdvisor that you were satisfied with your overall experience here and that you were received to our property with genuine hospitality by our team members. I know they'll appreciate reading your compliments regarding our cleanliness and service. Thank you, also, for your appreciation of our handling of breakfast and our team member's effort. We always strive to offer such responsiveness to any guest's need. It's exciting to know that you'll be willing to return here again in the future, as we know that is a true testament to the satisfaction that you felt with your experience. I hope that we'll see you again soon for another relaxing and enjoyable 5-star stay. Regards Shannon along with Team Best Western Plus
Rating

kmbmom97, wrote review 09/11/2020

Ok place yo stay

The only issue I had was the keys to the room didn’t work. Had to go down three times about them. Breakfast was great. The worker in there was excellent. Didn’t use pool etc. Other than that a nice pl... more

Owner Response
Shannon Wilson, General Manager at Best Western Plus Silver Creek Inn, responded to this review
Dear kmbmom87 Thank you for your valuable stay and honest review on TripAdvisor. I am glad you were completely satisfied with value, Room, Location, Cleanliness, Service and Sleep Quality. I am sorry the keys did not work as it should during your stay. We will look at your suggestion and work on a solution. It is our sincere hope that upon your return trip to Swansboro - Emerald Isle area you will give us another opportunity to serve you great stay again. Regards, Shannon along with Team Best Western Plus
Rating

Ohiofam10, wrote review 25/10/2020

Great place to stay staff was very welcoming and made my kids feel at home

After traveling from Ohio I checked into the hotel around 5 am. The desk clerk working checked me and my family in fast and had us on our way. Upon checkout i did have a a billing issue and the manage... more

Owner Response
Shannon Wilson, General Manager at Best Western Plus Silver Creek Inn, responded to this review
Dear Ohiofam10 We were glad to be a restful stop for your tiring trip. We look forward to serving each of our guest's need to the best or our abilities. At Best Western Plus you are our guest and you deserve to be treated as such. Our team does their best with each our guest. We will share your kind words with our well deserving team members. Once again we thank you for your valuable stay and honest 5 star review on TripAdvisor. We look forward to serving you another great stay on your return trip to Swansboro - Emerald Isle Area. Regards, Shannon along with Team Best Western Plus