nice hotel good location
09/02/2018 L C, Toronto, Canada
We stayed here for one night at the end of January. The front desk staff were very friendly and helpful at check in. Our room was dated and in need of an update but clean and the wonderful pool area... more
We stayed here for one night at the end of January. The front desk staff were very friendly and helpful at check in. Our room was dated and in need of an update but clean and the wonderful pool area and location makes up for it. Parking was hard to find so it must have been sold out and the clientele were mainly older folks. Free breakfast in the morning was a nice touch. They were doing construction on the second floor and it was noisy throughout the day which would be bothersome if you were relaxing poolside, seemed that guests were unaware that this would be happening during their stay, unsure if it was disclosed or not. Would recommend as we wanted a truly heated pool during the winter months and its proximity to our favorite restaurants and the beach, less
SiestaHotelMgr, General Manager at Best Western Plus Siesta Key Gateway, responded to this review
L C - Thank you for your review and comments. This hotel property has been through many upgrades and renovations. All guest rooms have been completely refurbished and refinished in the last 5 years from carpet to furnishings. We have signage posted at the front desk and online at our site addressing our ongoing renovations and upgrades that take place during the day when most of our guests are at the beach or elsewhere during their visit. Another example of our commitment to a better experience for our guests. We hope to host you again in the future.