Disappointed
Very disappointed in our room. The shower drain was very clogged with hair and wouldn’t drain. My son took a shower and the tub water was up over his feet. Spoke to management and they did offer to le... more
Very disappointed in our room. The shower drain was very clogged with hair and wouldn’t drain. My son took a shower and the tub water was up over his feet. Spoke to management and they did offer to let us move to another room but it was late at night and we were completely unpacked. We finally settled on showering in an adjacent room. Also found a live spider in bathroom and dead bug on carpet. These issues should have been addressed before renting out this room. less
BWP Sidney, General Manager at Best Western Plus Sidney Lodge, responded to this review
I am very sorry to hear that you had some issues with your room while you were here with us! I have addressed this matter with my staff to ensure things like this do not happen in the future. I hope you enjoyed everything else about your stay and we hope to see you again in the future! Stay safe and take care!