Best Western Plus Siding 29 Lodge

I wasn't expecting that much from this hotel but I really enjoyed our 2-night stay here with my wife and daughter. The room was clean and spacious and had some decent views of the surrounding mountains/hills. we really liked using the little balcony and just sitting and reading. We took advantage of the pool quite a few times! The best was the middle of the day after a walk - it's so relaxing to just go for a float or sit in the hot tub after a morning hike. It's on the outskirts of the town, which is perfect. Close enough to walk everywhere, but far enough for a good nights sleep. less

I stayed here with my family for a 3 night visit to Banff. We really enjoyed this hotel and it delivers great value for money. Rooms are very clean and stylishly appointed. It looks more upscale than what you'd expect from a Best Western. Many of the rooms have balconies as ours did, and that was a great place to sit outside and enjoy the views. The bathroom was nice with a spacious shower. Beds were a bit stiff for my taste and bedding could be better, but this seems to be a Best Western thing as other BWs I've stayed at lately have the same beds. There is a convenient underground parking garage with complimentary parking which is a great perk. There is a nice complimentary breakfast available although the breakfast room is pretty hot and cramped... it may be best to take the breakfast to your room and eat there, or go out on the patio. There is a small but nice pool and hot tub with great views. It might not be a dream pool for kids but I'm sure adults would enjoy the hot tub after a long day of hiking or skiing. The location is great as the heart of town is within easy walking distance just a few blocks away. Service is courteous and professional. I'd happily come back to this hotel. less

Room looks clean and the balcony as well. Front desk are great. We didn’t ask for room cleaning and we have no time to check on their breakfast. All in all our stay is peaceful. Wifi connection not that strong. less

Less than 1 km from downtown Banff, we got this place after cancelling the Banff Voyager Inn reservations. For same price we had a working pool, breakfast and air conditioning. The staff was nice, the rooms recently renovated and although it was covid type cold breakfast in a bag, we were fine with that. Recommend this place highly if in the area. less

On this instance I went with Best Western because it was a brand I knew, and I wanted something easy and reliable. And that's exactly what you get here. It's not much special, but it's exactly what you expect. The room was spacious and well equipped, though I found the comfort level wasn't quite what I wanted. The mattress was extremely firm to the point of being uncomfortable for me. The pillows were soft to the point that they. didn't offer much in the way of support (I'm a side sleeper). The desk chair was comfortable, but didn't quite recline far enough for my comfort. The armchairs had a soft seat, but a hard, very vertical backrest. The light switches are labelled, but don't light up until you press one, so you can't see the labels before pressing a random button. The bathroom ceiling was high enough, but felt like it hung low. Having got all that out of the way, the staff were pleasant, accommodating, and helpful. There's a convenience store and gas station across the street, so you can easily grab snacks as you need. It's located a little way out from the downtown core, so you can easily walk everywhere, but it's still nice and quiet. less