We had a great room with a very comfy bed. The room had a balcony with a bistro table and 2 chairs. The balcony was surrounded by trees and we had views of mountain tops from both ends of the balcony. Due to COVID the hotel was not able to offer their usual breakfast buffet, but instead offered a "grab & go" breakfast. The bag had yogurt, muffin, fruit, granola bar and juice. The breakfast also included scrambled eggs & bacon, and of course, coffee/tea. In fact, complimentary coffee & tea was available in the lobby 24 hrs. The dining room was closed except to pick up our breakfast. We enjoyed our breakfast on our private balcony. It was a perfect start to our day. Our stay included free wifi & free parking. The hotel was in a great location; a quick walk to the downtown district. At time of booking we thought it was a little pricey but compared to some of the other hotels in the area, it was cheaper and now after our stay we believe it was a great value for what we got.... a very nice room, plenty for breakfast, free wifi & parking. Plus, a very friendly and helpful staff. We would definitely stay there again next time we're back in Banff. less