Best Western Plus Siding 29 Lodge

453 Marten Street Box 1387, Banff, Alberta, T1L 1B3, Canada
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Best Western Plus Siding 29 Lodge

Welcome to the Best Western Plus Siding 29 Lodge! Recreational activities are endless, including hiking trails at Banff National Park, and it is all just minutes away from this cozy Banff hotel.

Situated close to the Canadian Rockies in the
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
453 Marten Street Box 1387, Banff, Alberta, T1L 1B3, Canada

Reviews of Best Western Plus Siding 29 Lodge

Traveller Overview:
4.0 Rating: 1040 reviews
Excellent 32%
Very Good 41%
Average 15%
Poor 7%
Terrible 3%
Rating

jcousins97, wrote review 07/11/2020

Great stay

Hotel was very clean and comfortable. Price was great for what we wanted. Didn’t have the best view but I’m sure if we paid a bit more we would have had a mountain view. Definitely will be staying at ... more

Rating

TOtravlr, wrote review 19/10/2020

Pleasantly surprised!

We stayed here for one night just this past Friday on our way back from Jasper. To be honest I wasn't expecting too much, but I was pleasantly surprised. This was our 4th hotel on a ten day trip in th... more

Rating

amandadombowsky, wrote review 14/10/2020

Vacation

Best Western was nice and clean. Our room was very nice. Looked like it had been recently renovated. Within walking distance to many downtown restaurants, shops, trail hikes, tourists things to see an... more

Rating

rob f, wrote review 04/10/2020

Nice place to stay

Travelling on business puts us in several hotels all over the province. This hotel is very nice. It is located close to downtown shopping and other attractions. Bus stop across the street. Pool is cle... more

Owner Response
Elsa Tungpalan, General Manager at Best Western Plus Siding 29 Lodge, responded to this review
To our valued guest (ROB F) We would like to extend our warmest word of THANKS for the wonderful feedback, rate and kind words about the experiences you had during your stay in the property. We wanted to let you know that we use your feedback to continuously improve the services across all the department of the hotel and the people working here. The management and staff are very eager to provide an excellent service at our best to ensure total guest/s satisfaction despite of the Covid restrictions in the hotel and around our place here. Keeping our hotel rooms clean, organize and sanitized are the main priority of the housekeeping department to ensure the safety of the guests and employees too. Providing a welcoming and friendly aura and exerting a keen knowledge on the hotel and around the whole Banff area for a more exciting guest experience are also one of the service promises of our front desk personnel. Maintaining the efficiency of all the amenities of the hotel is one of the assets of the maintenance department . Creative and combined effort and ideas are being sorted to ensure great service and absolute food criteria, selection and availability in the breakfast area. Most especially keeping and ensuring that everything is onset in our daily hotel routine is my top priority . We are looking for another opportunity that you may consider the hotel to stay once again. Having the great satisfaction from one of our guests like you is always our ultimate goal in the hotel. If I can be of assistance in the future, please don't hesitate to contact me at 1.403.762.5575. Once again, thank you for taking your precious time in completing the survey. Respectfully yours, ELSA TUNGPALAN General Manager
Rating

Marcus1900I, wrote review 03/10/2020

I would give 3.5 if possible :)

The room was nice. parking under the building is useful, also the location. shower head is too low ( and I am only 6 feet). didn't like the idea that all guests walking in the corridors see the swimmi... more

Owner Response
Elsa Tungpalan, General Manager at Best Western Plus Siding 29 Lodge, responded to this review
To our valued guest ( MARCUS 19001) We would like to extend our warmest word of THANKS for the wonderful feedback, rate and kind words about the experiences you had during your stay in the property. We wanted to let you know that we use your feedback to continuously improve the services across all the department of the hotel and the people working here. The management and staff are very eager to provide an excellent service at our best to ensure total guest/s satisfaction despite of the Covid restrictions in the hotel and around our place here. Keeping our hotel rooms clean, organize and sanitized are the main priority of the housekeeping department to ensure the safety of the guests and employees too. Providing a welcoming and friendly aura and exerting a keen knowledge on the hotel and around the whole Banff area for a more exciting guest experience are also one of the service promises of our front desk personnel. Maintaining the efficiency of all the amenities of the hotel is one of the assets of the maintenance department however with regards to your feedback about the shower head and the pool being seen by public , we are very sorry that we are not in control of that as it is being installed as per Best Western standards. Creative and combined effort and ideas are being sorted to ensure great service and absolute food criteria, selection and availability in the breakfast area. Most especially keeping and ensuring that everything is onset in our daily hotel routine is my top priority . We are looking for another opportunity that you may consider the hotel to stay once again. Having the great satisfaction from one of our guests like you is always our ultimate goal in the hotel. If I can be of assistance in the future, please don't hesitate to contact me at 1.403.762.5575. Once again, thank you for taking your precious time in completing the survey. Respectfully yours, ELSA TUNGPALAN General Manager