Treat you like a friend
16/10/2018 margo b, Los Angeles, California
This is not an expensive hotel, but it is in a safe location, and it's pet friendly. The people who work there are fantastic. They all treat you like you are someone they know and like. They are willi... more
This is not an expensive hotel, but it is in a safe location, and it's pet friendly. The people who work there are fantastic. They all treat you like you are someone they know and like. They are willing to go out of their way to make you a satisfied customer. The free breakfast is good and makes it a real value. I have stayed at this hotel twice, and both times, i forgot something at the hotel. The first time, the manager got the item in the mail the same day. (New management) Then, about three weeks later, i left my SUITCASE in the lobby. I felt like an idiot. Samantha, the general manager (they were smart to promote her) explained to me how I could send a "Click and Ship" label online from the USPS. On HER OWN TIME, she put the contents of my suitcase into two boxes and mailed them to me. Wow. i had one very sentimental item in the bag from my late husband. It meant the world to me to have Samantha helping me. Shamrock, TX is a tiny town, but very easy to get to from the freeway. After your free breakfast, you will be able to get gas right across the street and get back on your way. less
Subhir H P, Owner at Best Western Plus Shamrock Inn & Suites, responded to this review
We are so pleased to hear that we have met your expectations on both of your stays. We love the fact that we make you feel special at every stay!! It was our pleasure to get your belongings back to you soon also! We Thank you and look forward to your next stay!
Best Western Plus Shamrock Inn & Suites