They had my back.
I came into my reservation when my apartment was flooded Christmas night. Thankfully, Jay was waiting at the dest the moment I stepped in the door and got me sorted out immediately. A stressful situ... more
I came into my reservation when my apartment was flooded Christmas night. Thankfully, Jay was waiting at the dest the moment I stepped in the door and got me sorted out immediately. A stressful situation turned into one where I could get a good night sleep and be well rested for challenges ahead.
During my stay, Sean and the team were able to get any and all requests I had met promptly (even lending me tools when my license plate came loose). I often had to extend my stay right at the last minute due to further complications with my situation, but I was always able to easily get my stay extended when I needed it.
My room was kept in excellent order despite my extended stay and there were always hot scrambled eggs waiting for breakfast in these trying times.
All in all, with an attentive staff and excellent amenities, I wouldn't mind revisiting under better circumstances. That said, if you're in a pinch, this is the place. less
Stay57064421525, General Manager at Best Western Plus Seville Plaza Hotel, responded to this review
Thank you so much bowmanjonathan2017! So wonderful to hear that Jay and Sean took care of everything you needed to ensure your stay with us started well! I will be sure to share your wonderful comments with the staff to know how great they made your experience. We hope to see you back soon!