Best Western Plus Service Inn & Suites

209 41st Street South, Lethbridge, Alberta, T1J 1Z3, Canada
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Best Western Plus Service Inn & Suites

Lethbridge hotels allow guests easy access to some of the most splendid destinations in Alberta, and helpful staff members are happy to serve as ambassadors. At the Best Western Plus Service Inn & Suites, guests are treated to the finest in accommoda show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
209 41st Street South, Lethbridge, Alberta, T1J 1Z3, Canada

Reviews of Best Western Plus Service Inn & Suites

Traveller Overview:
4.5 Rating: 851 reviews
Excellent 70%
Very Good 21%
Average 3%
Poor 2%
Terrible 1%
Rating

awats97, wrote review 25/11/2020

Great staycation!

We live an hour from lethbridge and love to take our two kids swimming, with Covid we haven’t been able to for quite some time so we decided to get a room so we could use the pool. We called ahead of... more

Owner Response
Bruce Primeau, Owner at Best Western Plus Service Inn & Suites, responded to this review
Thank you for such a 'Great staycation!' review of the BW Plus Service Inn & Suites. You really have touched on EVERYTHING that has kept our staff and guests safe during these unprecedented times and keep our guests coming back. We take words like 'clean', 'safe', 'sanitized' seriously and it is comforting to know that our guests see it too. 'Had a great time and felt super welcome and comfortable the whole time. Definitely enjoyed the whole stay! ' is such a great compliment when others are questioning whether or not to bring the family for a 'staycation' or not. WE do look forward to having you back again when you need to just get away. And with our upcoming 'Fall Into Winter' promotion, the savings over Christmas are fantastic and worth coming back for more.
Rating

Notch18, wrote review 23/10/2020

Staycation

Stayed here with our young family. Kids enjoyed the water slides, we appreciated the spotless rooms and staff were courteous. The kids even slept in...Glad we chose this property!! Great Job to all ... more

Owner Response
Bruce Primeau, Owner at Best Western Plus Service Inn & Suites, responded to this review
Thank you for such a great rating of the BW Plus Service Inn & Suites. '....we appreciated the spotless rooms' is a testament to our 6th consecutive AHLA Housekeeping Award to go along with our BW Chairman Awards (top 5%) for quality. Our hotel set the standard for resumption of amenities including a full, plated breakfast, pool and waterslide with our restrictions to keep everyone safe and our industry leading 'We Care Clean' program for cleanliness including the use of the ozonated cleaning solutions and UV wanding of rooms. I have passed along your kudos to my staff for a 'Great job to all the staff!!!' and thank you for taking the time to recognize the great job that they are doing. We look forward to having you back again as our guest in the very near future.
Rating

albertahansens, wrote review 08/10/2020

A Comfortable place to lay your head

In these uncertain this hotel gives you a safe way to travel. Friendly staff who keep their distance. A call previous to our stay so we know what to expect and can arrange for the necessities for our ... more

Owner Response
Bruce Primeau, Owner at Best Western Plus Service Inn & Suites, responded to this review
Thank you for such a great review of the BW Plus Service Inn & Suites. It is the little things that separate us from our competitors and we are the industry leader in keeping our guests informed, safe with an experienced, knowledgeable staff. We look forward to having you back again as our guest in the very near future.
Rating

JorgenSandy, wrote review 16/09/2020

2020 Covid Escape

We needed a quick get away so left Edmonton to Medicine Hat then to Lethbridge and home. Stayed in BW in Medicine Hat which was brand new 5* but this place didn’t quite make the grade. We were given a... more

Owner Response
Bruce Primeau, Owner at Best Western Plus Service Inn & Suites, responded to this review
I am sorry to have read that you didn't enjoy your stay as so many of our other guests have and that as a result of you not having enough points to stay when you booked your points stay (not free), that we had to charge you for your stay (at a deeply discounted rate).....as is policy which I do not understand your displeasure about. Our COVID policies are in place to keep our guests and staff safe and to reduce touch points in rooms which is why amenities and toiletries are being kept at the front desk and available at check in. Our 6th consecutive AHLA Housekeeping Award is a testament to our commitment to clean, modern rooms. Our entire hotel has a focus on local be it photography (local area photos taken by a local photographer), casegoods (made in Alberta), along with most of our suppliers that keep locals employed. We do look forward to having you back again as our guest once you have enough points to stay with us and we will again be more than happy to once again offer you a comp upgrade.
Rating

Cecil F, wrote review 07/09/2020

Great place to stay in Lethbridge, Canada.

In my opinion, the Covid protocals exceeded the mandated rules which provided me with an additional safe feeling. The breakfast offered a good hot selection . We will definately return when in the are... more

Owner Response
Bruce Primeau, Owner at Best Western Plus Service Inn & Suites, responded to this review
Thank you for such a great review of the BW Plus Service Inn & Suites. Our COVID protocols are there to exceed standards and keep our guests and staff safe. I am pleased that those protocols are working and that you shared these feelings with us. 'We will definately return when in the area....' is one of the best compliments we can receive from our guests and we look forward to having you back safely.