Small but Convenient Hotel for Apollo and Lyric
08/02/2017 lilibeth61, croydon
I arrived early but my room was not ready so they let me leave my bag in the luggage room and gave me slip of paper to retrieve it. When I returned I was shown to my room,I had booked an executive do... more
I arrived early but my room was not ready so they let me leave my bag in the luggage room and gave me slip of paper to retrieve it. When I returned I was shown to my room,I had booked an executive double.It was opposite the office which I hoped would not disturb my sleep,thankfully it did not. The bed is a small double ,so if you are both on the large size,re think.The room was great for me.It had Tea/coffee complementary water and free Toiletries.The room was very clean,although there was something unsavoury on the net curtains. The hotel is above a casino and on a main road.So you will get the inevitable sounds of sirens going pass at silly o clock. The breakfast is is continental, Boiled ,eggs,cereals.do it yourself toast,tea,cold meats,fruit and danish pastries.This was adequate for me.If you required a grab and go breakfast.you need to pre order and I'm sure there was an extra charge for this.Handy if you had to leave early.Check out was 11am, which meant you could pop to the shops before you had to check out.Overall impression for me was the hotel was clean,comfortable with friendly staff. less
Shanil V, Manager at BEST WESTERN PLUS Seraphine Hammersmith Hotel, responded to this review
Thanks for choosing our hotel for your stay and taking out your valuable time to drop us a review. We are delighted to know that you had wonderful hotel experience with us, indeed our guest satisfaction has top priority on our list.
As pointed by your hotel's location is indeed very ideal which is right in the heart of high street near train station which connects hotel well with all parts of London, on top of this our guest focused staff always strive to go an extra mile to meet all our guest expectations.
We look forward to welcome you, your family and friends again at our hotel, please drop us a line at email@example.com regarding your future stay and we will take care of all your hotel needs.
We take this opportunity to wish you a very happy 2017.
Thanks & Regards,