Lovely quiet hotel
21/02/2017 Lauren S, Cardiff, United Kingdom
We stayed for 1 night at this hotel - originally for a gig at the Apollo which was unfortunately cancelled. Location-wise it's perfect for the Apollo, but if you're just visiting London I would choose... more
We stayed for 1 night at this hotel - originally for a gig at the Apollo which was unfortunately cancelled. Location-wise it's perfect for the Apollo, but if you're just visiting London I would choose somewhere nearer to the centre.
Having said that, we stayed here for less than £100 a night and breakfast was included (I can't comment on the breakfast as we didn't wake up in time to eat it!)
This is a lovely clean, quiet hotel on a busy high street in Hammersmith.
Our compact room was clean, well decorated and had everything we could need - except maybe an extra pillow each.
The only small negative is that the room got quite warm and the air conditioning wasn't very powerful. There was a lovely, bright skylight in our room on the 3rd floor but pigeons landing on the roof left us hesitant to open it very far.
Staff were all lovely. Great place. less
Shanil V, Manager at BEST WESTERN PLUS Seraphine Hammersmith Hotel, responded to this review
Dear Ms. Lauren,
Thanks for choosing our hotel for your stay and taking out your valuable time to drop us a review. We are delighted to know that you had wonderful hotel experience with us, indeed our guest satisfaction has top priority on our list.
As pointed by your hotel's location is indeed very ideal which is right in the heart of high street near train station which connects hotel well with all parts of London.
We do request all our guests to bring all concerns in our notice so we can look after your request right away for that matter if you would let us know about extra pillow requirement then we would have provided you more pillows. We would also like to share that all A/C and heating controls can be controlled automatically from room and reception for all guest rooms therefore please let us know next time if it happens and we will take take of it within seconds.
We look forward to welcome you, your family and friends again at our hotel, please drop us a line at firstname.lastname@example.org regarding your future stay and we will take care of all your hotel needs.
We take this opportunity to wish you a very happy 2017.
Thanks & Regards,