Such a friendly great stay!
18/06/2018 justadriver, plano
Not many times do you run into genuine kindness of All the staff you come across but at the Best Western Sea Wall you do! From Renee, on the phone with early check in and her pleasantness on the phone... more
Not many times do you run into genuine kindness of All the staff you come across but at the Best Western Sea Wall you do! From Renee, on the phone with early check in and her pleasantness on the phone and callback when the room was ready to David who met us at the door ready to help with anything from directions to luggage. Then onto sweet Christina with her warm smile at check in that made our long 6 hour drive all worth it! We also had a wonderful housekeeper I will call her Queen Latifa because I forgot her name because her calming voice sounded just like hers miraculously made our room after we left and came back look amazing and not like a hurricane had hit it. And she was nice in the hallways also. To the maineanece staff that kept the grounds and hotel looking great and smelling fresh like warm towels instead of mildew old hotels like others on the strip.
Also props to the room crew that found our shoes and front desk that all went above and beyond and called me. No other hotel has called me when they found something I left behind. For all of these reasons and many more I have already booked 5 more stays here at the Best Western Sea Wall. Thanks for a great first of many stays!! less
FrontDesk_GM, General Manager at Best Western Plus Seawall Inn & Suites By The Beach, responded to this review
Wow, your review is amazing, thank you so much for your wonderful feedback! We're so happy to hear that we were able to meet your expectations on so many levels. Here at Best Western Plus Seawall Inn & Suites By The Beach, we take pride in delivering excellent service, and it feels good to be recognized for our efforts. We truly appreciate the chance to be your host and are thrilled to read that we'll be seeing you several more times!