Great - after room move
16/07/2017 Lisa C, Boulder, CO
The hotel was clean, staff were friendly, breakfast had nice variety - but mediocre quality. We stayed here twice - one night at the beginning of our vacation and two nights at the end of our vacation... more
The hotel was clean, staff were friendly, breakfast had nice variety - but mediocre quality. We stayed here twice - one night at the beginning of our vacation and two nights at the end of our vacation. BOTH times, we had to be relocated from a room to one that had a working air conditioner. Both of the rooms with issues were on the same floor, so my guess is that they are replacing them slowly. We even had someone come to our room and take a look, and they kept saying they thought it was getting colder but it definitely wasn't. Even just walking in the door of the room they switched us to was a HUGE difference in air temperature. Would stay again, but would hope I'd have a working air conditioner in the first room! Staff was very helpful in resolving the issue. less