Best Western Plus Seattle/Federal Way

32124 25th Avenue S, Federal Way, Washington, 98003-6014, United States
based on 808 reviews Trip Advisor Logo
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Best Western Plus Seattle/Federal Way

Weyerhaeuser Federal Way is big business in this region, and guests at our Federal Way hotel are often in town for business with the company.

Whether youre here for Weyerhaeuser, King County business, or to check out the Aquatic Center, ther show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Seattle/Federal Way

Traveller Overview:
3.5 Rating: 808 reviews
Excellent 34%
Very Good 27%
Average 17%
Poor 10%
Terrible 10%
Rating

brianburleigh, wrote review 22/11/2019

Do not stay here

The entire hotel is in disrepair. The heating, electrical, elevators and in dire need of maintenance. The hotel staff did nothing to correct the issues we faced, although they were notified. They di... more

Rating

roselynr858, wrote review 11/11/2019

Very comfortable hotel

Easy to find, right off the freeway but not right next to the freeway- so it was quiet. A nice restaurant right there on the grounds. Nice clean quiet rooms. The decor and the whole hotel is modern an... more

Owner Response
BWFWManager, General Manager at Best Western Plus Seattle/Federal Way, responded to this review
Thank-you for your recently stay. We appreciate your business, We hope to see you soon! Jeaneth Cardenas Front Office Manager BEST WESTERN PLUS Seattle/ Federal Way
Rating

meandmomcakes, wrote review 01/11/2019

This place needs help!

The price of the room I felt was reasonable for a 2 room suite. However, there were many things that were wrong. The front desk staff were playing on their phones when guests were coming through the l... more

Owner Response
BWFWManager, Front Office Manager at Best Western Plus Seattle/Federal Way, responded to this review
I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Jeaneth Cardenas Front Office Manager BEST WESTERN PLUS Seattle/ Federal Way
Rating

blufondo92, wrote review 08/10/2019

This is a great location

Stylish and impeccably clean, this Best Western hotel location has a lot to boast about. It has 8 levels and a pool and hot tub but check the hours to see when it's open. It also has a bar and lounge ... more

Owner Response
BWFWManager, Front Office Manager at Best Western Plus Seattle/Federal Way, responded to this review
Thank-you for your recently stay. We appreciate your business, We hope to see you soon! Jeaneth Cardenas Front Office Manager BEST WESTERN PLUS Seattle/ Federal Way
Rating

berf, wrote review 07/10/2019

Bad Management

I have been trying to deal with the manager of this hotel for over a month to correct a billing error that was charged incorrectly upon checking out. She is not available when I call and doesn’t answe... more

Owner Response
BWFWManager, Front Office Manager at Best Western Plus Seattle/Federal Way, responded to this review
I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.