Conveniently located with great staff
13/10/2016 Amanda G, Boise, United States
I would absolutely stay at this hotel again if I returned to Scottsdale. I traveled to Phoenix to receive treatment at the Mayo Clinic. This hotel had a courtesy shuttle that covered a 5-mile radius... more
I would absolutely stay at this hotel again if I returned to Scottsdale. I traveled to Phoenix to receive treatment at the Mayo Clinic. This hotel had a courtesy shuttle that covered a 5-mile radius and took me to my appointments as well as to the pharmacy. We were within walking distance of shopping and a lot of great restaurants, but could also get a ride to anywhere we didn't feel like walking to. The pool area is very clean and large and was never crowded so it made for a nice quiet place to relax, read a book, and cool off. The continental breakfast had a lot of variety, incredible service, and stayed open until 10 AM (which is great for those of us who like to sleep in!) We booked a room with two full size beds. The room was smaller than expected and the decor wasn't very modern but it was comfortable and very very clean. I saved around $500 booking with this hotel instead of the Residence Inn on the Mayo Clinic campus. The staff was truly amazing. Everyone was so friendly and polite. They remembered our names, greeted us whenever we crossed paths, and gave great recommendations on dining and entertainment. The hotel is not nearly as large or nice as it appears in the photos, but it is a much better value than many of the surrounding hotels and I was very pleased with our experience. less
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review
Thank you for taking the time to respond to us here on TripAdvisor. We are so happy to hear you enjoyed your stay and found the staff friendly and helpful. We strive to make sure each one of our guests feels like they are at home with family. You cant beat the location , It is with great pleasure knowing we were able to meet all your needs and at a price you found reasonable and affordable! Thanks again for your continued support and loyalty to our hotel.
Front Office Manager