Best Western Plus Scottsdale Thunderbird Suites

7515 E Butherus Drive, Scottsdale, Arizona, 85260-2416, United States
based on 527 reviews Trip Advisor Logo
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Best Western Plus Scottsdale Thunderbird Suites

A warm and friendly atmosphere and a smiling face from our guest services staff are just the first hints of what is in store for you during your stay with us at the Best Western Plus Scottsdale Thunderbird Suites. For business or leisure, our hotel o show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
7515 E Butherus Drive, Scottsdale, Arizona, 85260-2416, United States

Reviews of Best Western Plus Scottsdale Thunderbird Suites

Traveller Overview:
4.5 Rating: 527 reviews
Excellent 52%
Very Good 29%
Average 11%
Poor 3%
Terrible 2%
Rating

lisazimmerman0, wrote review 05/06/2021

Scottsdale location - felt more like low income weekly place.

I stayed alone for a couple of nights -working stay. Not the nicest looking hotel. Had to request toilet paper immediately after checking in. Felt like a down and out weekly stay scene, rather than wh... more

Owner Response
Ben Wagner, General Manager at Best Western Plus Scottsdale Thunderbird Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

Robert L, wrote review 26/05/2021

Great place

Friendly staff. Easy check in and out. Clean spacious rooms and landscaped courtyard. A great hot breakfast, even made there biscuits fresh. Good variety of other choices to eat. Large pool and... more

Owner Response
Ben Wagner, General Manager at Best Western Plus Scottsdale Thunderbird Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

Tracy S, wrote review 08/03/2021

Not great...

Booked a balcony room that overlooked...nothing really. Room was clean but nothing special. Bathroom was quite small. Bed was not very comfortable. Looking forward to the hot tub, but it only hel... more

Owner Response
Ben Wagner, General Manager at Best Western Plus Scottsdale Thunderbird Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Rating

Ramiabdal, wrote review 26/02/2021

Always A Nice Stay

This was my second stay at this hotel and I loved it. It's always nice to stay here, very conveniently located near North Scotsdale quarter, Scotsdale airport without compromising on quietness. Nice l... more

Owner Response
Ben Wagner, General Manager at Best Western Plus Scottsdale Thunderbird Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

jeanettes836, wrote review 31/01/2021

Customer Service

When my family and myself went down to get breakfast. The service we received from Steve was outstanding. Steve went above and beyond. He is down to earth, very friendly on top of the service. Steve w... more

Owner Response
Ben Wagner, General Manager at Best Western Plus Scottsdale Thunderbird Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.