Best Western Plus Santee Inn

Property is spread out with rooms located only on ground level, so parking is available right in front of your room. This is especially convenient for handicapped people. Our accessible room was clean, no odor nor heavily deordorized to cover up something. AC worked just fine and no issue with our door locking as another guest stated. Bed was comfortable. We did notice the front desk staff not wearing masks, but they were seated behind a platic shield. The breakfast is served by a staff member who wears a mask and gloves. We were pleased with this hotel and would stay again. less

Check in and out were quick. Pulling up to our room was convenient as we had our bikes with us. We also appreciated the small fridge in our room and there was a microwave as well that I am sure could come in handy for someone. That is where the positives end. Signs on the doors of the lobby state no entry without mask or face-covering. Only one or two people at breakfast wore one into the lobby everyone else coming and going both at check in the night before checkout the next morning did not wear or have masks with them. The people working in the lobby and front desk also did not wear masks. This was not impressive. We skipped bfast and went to mcds drivethru. Our door to our room was broken and although the lock seemed to work the door did not close all of the way and let in cold air and road noise. The gap was quite large and could allow mosquitoes and rodents in as well. Our room was heavily deodorized to cover something else up. Not sure what but the stink seemed to get worse as the night went on. And the ac/heater was defective and made a loud whooshing sound. Take earplugs. Even with mine it was quite distracting. Will stay in another hotel the next time. less

This Inn offers a clean, comfortable room. Staff is friendly and breakfast is now being served. There was a comfortable bed, lounge chair and desk. They have their own restaurant and several more are near by. Easy on and off I-95. less

My wife and I were traveling from Maryland to Florida and stopped at this hotel. It was a wise decision indeed. It is located just off I-95, so it's very convenient. But it's also far enough away from the highway so it isn't noisy. The hotel is really attractive with a heated pool, hammocks, and attractive landscaping. They practice the proper COVID protocols, so you feel safe, and the rooms are drive-up to the door, so you have virtually no contact with others. The rooms are really large and the décor is upscale. The beds were clean and comfortable. The bathroom was modern and quite nice. The TV was LG and they offered free premium channels like HBO. The free breakfast had all the usual fair, including waffles. And there were a wide range of nearby restaurants, including a Starbucks in the morning for coffee. You can't beat the price for what you get and we would definitely stay at this hotel again! less

This place has been a constant stay over for us as we drive back and forth to Florida. They always have a place for us and it is very nice, clean and quiet. The man (Bill) is always friendly and efficient. The breakfast was limited because of COVID but made to order and very tasty. less